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Take Their Breath Away

How Imaginative Service Creates Devoted Customers

by Chip R. Bell, John R. Patterson ...

Praise for Take Their Breath Away"Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty is simple: don't be boring."—Seth Godin, author of Purple Cow and Tribes"Take Their Breath Away shows how legendary customer service delivery can win and keep devoted customers for life. I LUV ... Read more

$16.99 USD

Praise for Take Their Breath Away"Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty is simple: don't be boring."—Seth Godin, author of Purple Cow and Tribes"Take Their Breath Away shows how legendary customer service delivery can win and keep devoted customers for life. I LUV
... Read more
Wired and Dangerous

How Your Customers Have Changed and What to Do About It

by Chip R. Bell, John R. Patterson ...

In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain – they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a companyÆs customer service doesnÆt adapt to these new conditions, they will get burned by ... Read more

$14.39 USD

In an era of economic stress, rapid change, and social networking, customers are distracted, disgruntled, and harder to please than ever. Picky, Fickle, Vocal, Wired, and Vain – they have very little tolerance for error and are ready to spread the word quickly over the internet when things go wrong. If a companyÆs customer service doesnÆt adapt to these new conditions, they will get burned by
... Read more
Audiobook

Wired and Dangerous

How Your Customers Have Changed and What to Do About It

by John R. Patterson, Chip R. Bell ...

Narrated by Jay Webb ...

Unabridged

7 hours 20 min

Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world. ... Read more

$19.99 USD

Bestselling authors Chip Bell and John Patterson (more than 500,000 book copies sold collectively) describe the new rules for coping with demanding customers in a wired, want-it-now world.
... Read more

Broken Windows, Broken Business

How the Smallest Remedies Reap the Biggest Rewards

by Michael Levine ...

Now revised and updated, this "inspired, impactful, and important" book shows how to achieve the ultimate success by rectifying the small problems that can sink a business (Stephen R, Covey, author of The 7 Habits of Highly Effective People).Once every few years a book comes along with an insight so penetrating, so powerful—and so simply, demonstrably true—that it instantly changes the way we ... Read more

$10.99 USD

Now revised and updated, this "inspired, impactful, and important" book shows how to achieve the ultimate success by rectifying the small problems that can sink a business (Stephen R, Covey, author of The 7 Habits of Highly Effective People).Once every few years a book comes along with an insight so penetrating, so powerful—and so simply, demonstrably true—that it instantly changes the way we
... Read more
Go Pro

7 Steps to Becoming a Network Marketing Professional

by Eric Worre ...

Over twenty years ago at a company convention, Eric Worre had an aha moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a ... Read more

$8.99 USD

Over twenty years ago at a company convention, Eric Worre had an aha moment that changed his life forever. At that event he made the decision to Go Pro and become a Network Marketing expert. Since that time, he has focused on developing the skills to do just that. In doing so, Eric has touched and been touched by hundreds of thousands of people around the world. Now he shares his wisdom in a
... Read more
Your First Year in Network Marketing

Overcome Your Fears, Experience Success, and Achieve Your Dreams!

by Mark Yarnell, Rene Reid Yarnell ...

How to Keep the Dream Alive!Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging—and, for some, the most discouraging.Here, ... Read more

$14.99 USD

Also available as: Audiobook

How to Keep the Dream Alive!Network marketing is one of the fastest-growing career opportunities in the United States. Millions of people just like you have abandoned dead-end jobs for the chance to achieve the dream of growing their own businesses. What many of them find, however, is that the first year in network marketing is often the most challenging—and, for some, the most discouraging.Here,
... Read more

Also available as: Audiobook
Speak to Win

How to Present with Power in Any Situation

by Brian Tracy ...

The ability to speak with confidence and deliver winning presentations can accelerate your career, earn people's respect, and enable you to achieve your greatest goals.Anyone can learn to be a great speaker, just as easily as they can learn to drive a car or ride a bike. As one of the world's premier speakers and personal success experts, Brian Tracy reveals time-tested tricks of the trade that ... Read more

$5.99 USD

Also available as: Audiobook

The ability to speak with confidence and deliver winning presentations can accelerate your career, earn people's respect, and enable you to achieve your greatest goals.Anyone can learn to be a great speaker, just as easily as they can learn to drive a car or ride a bike. As one of the world's premier speakers and personal success experts, Brian Tracy reveals time-tested tricks of the trade that
... Read more

Also available as: Audiobook
The Ten Faces of Innovation

IDEO's Strategies for Beating the Devil's Advocate and Driving Creativity Throughout Your Organization

by Tom Kelley, Jonathan Littman ...

The author of the bestselling The Art of Innovation reveals the strategies IDEO, the world-famous design firm, uses to foster innovative thinking throughout an organization and overcome the naysayers who stifle creativity.The role of the devil's advocate is nearly universal in business today. It allows individuals to step outside themselves and raise questions and concerns that effectively kill ... Read more

$14.99 USD

The author of the bestselling The Art of Innovation reveals the strategies IDEO, the world-famous design firm, uses to foster innovative thinking throughout an organization and overcome the naysayers who stifle creativity.The role of the devil's advocate is nearly universal in business today. It allows individuals to step outside themselves and raise questions and concerns that effectively kill
... Read more
The Ultimate Guide to Network Marketing

37 Top Network Marketing Income-Earners Share Their Most Preciously Guarded Secrets to Building Extreme Wealth

Edited by Joe Rubino ...

Successful network marketing entrepreneurs share their secretsIn The Ultimate Guide to Network Marketing, network marketing guru Dr. Joe Rubino offers readers a wide variety of proven business-building techniques taken from many of the most successful network marketing leaders in the industry. Presenting a wide range of different perspectives and tactics, this comprehensive guide offers beginning ... Read more

$14.00 USD

Successful network marketing entrepreneurs share their secretsIn The Ultimate Guide to Network Marketing, network marketing guru Dr. Joe Rubino offers readers a wide variety of proven business-building techniques taken from many of the most successful network marketing leaders in the industry. Presenting a wide range of different perspectives and tactics, this comprehensive guide offers beginning
... Read more
Disciplined Dreaming

A Proven System to Drive Breakthrough Creativity

by Josh Linkner ...

A 5-part process that will transform your organization — or your career — into a non-stop creativity juggernautWe live in an era when business cycles are measured in months, not years. The only way to sustain long term innovation and growth is through creativity-at all levels of an organization. Disciplined Dreaming shows you how to create profitable new ideas, empower all your employees to be ... Read more

$17.00 USD

Also available as: Audiobook

A 5-part process that will transform your organization — or your career — into a non-stop creativity juggernautWe live in an era when business cycles are measured in months, not years. The only way to sustain long term innovation and growth is through creativity-at all levels of an organization. Disciplined Dreaming shows you how to create profitable new ideas, empower all your employees to be
... Read more

Also available as: Audiobook
Love Is the Killer App

How to Win Business and Influence Friends

by Tim Sanders, Gene Stone ...

Are you wondering what the next killer app will be? Do you want to know how you can maintain and add to your value during these rapidly changing times? Are you wondering how the word love can even be used in the context of business?Instead of wondering, read this book and find out how to become a lovecat—a nice, smart person who succeeds in business and in life.How do you become a lovecat? By ... Read more

$13.99 USD

Also available as: Audiobook

Are you wondering what the next killer app will be? Do you want to know how you can maintain and add to your value during these rapidly changing times? Are you wondering how the word love can even be used in the context of business?Instead of wondering, read this book and find out how to become a lovecat—a nice, smart person who succeeds in business and in life.How do you become a lovecat? By
... Read more

Also available as: Audiobook
All In

How the Best Managers Create a Culture of Belief and Drive Big Results

by Adrian Gostick, Chester Elton ...

To have any hope of succeeding as a manager, you need to get your people all in.Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture—congratulations—and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters.Bestselling authors of The ... Read more

$14.99 USD

To have any hope of succeeding as a manager, you need to get your people all in.Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture—congratulations—and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters.Bestselling authors of The
... Read more

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Take Their Breath Away

Wired and Dangerous

Wired and Dangerous

People who read these also enjoyed

Broken Windows, Broken Business

Go Pro

Your First Year in Network Marketing

Speak to Win

The Ten Faces of Innovation

The Ultimate Guide to Network Marketing

Disciplined Dreaming

Love Is the Killer App

All In

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