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Showing 1 - 12 of 31 results for “john goodman”
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  • Strategic Customer Service

    Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

    by John Goodman ...
    Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer ... Read more

    $15.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • The Minority Muslim Experience in Mainland Southeast Asia

    A Different Path

    by John Goodman ...
    Series series Routledge Contemporary Southeast Asia Series
    This book examines the lives of the Malay and Cham Muslims in Thailand, Cambodia and Vietnam and examines how they co-exist and live in societies that are dominated by an alternative consensus and are illiberal and non-democratic in nature.Focusing on two major Muslim communities in Southeast Asia, both of whom live as minorities in societies that are not democratic and have a history of hostility ... Read more

    $60.99 USD

  • Mingus Speaks

    by John Goodman ...
    Charles Mingus is among jazz’s greatest composers and perhaps its most talented bass player. He was blunt and outspoken about the place of jazz in music history and American culture, about which performers were the real thing (or not), and much more. These in-depth interviews, conducted several years before Mingus died, capture the composer’s spirit and voice, revealing how he saw himself as ... Read more

    $28.99 USD

  • Audiobook

    Strategic Customer Service

    Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits

    by John Goodman ...
    Narrated by Mark Smeby ...

    Unabridged

    8 hours 31 min

    Any organization can win more customers and increase sales if they learn to be more strategic with their customer service.When customers complain, employees respond. The typical service model is riddled with holes. What about people and businesses who never speak up, but never come back? Learn to actively reach out, prevent problems, and resolve issues in ways that boost loyalty.Strategic Customer ... Read more

    $26.99 USD

    Also available as: eBook

    Also available as: eBook

  • Audiobook

    Treasure Island

    A Telling for the New World

    by Robert Louis Stevenson, Orson Ossman ...
    Narrated by Orson Ossman, Glynn Turman, Keith David, John Goodman, a full cast, Nui Phonphilla, Lowell Deo, David Ossman, Phillip Proctor0, Richard Fish1, Aishe Keita2, John Lowrie3, Vince Brady4, Phillip Keiman5, Simone Leorin6, Charles Leggett7, Bradford Farwell8, Corey Riger9, Dale Westgaard0, Drew Hobson1, Kevin Williams2, Charleigh E. Parker3, Abhijeet Rane4, Tony Doupe5, Kaelon Christopher6, Kevin Lynch7, Jimmy Scullin8, Martha Murphy9, Katie Hendrix0 ...

    Unabridged

    7 hours 19 min

    Treasure Island: A Telling for the New World is an eight-hour audio mini-series, based on the classic by R.L. Stevenson.The adaptation resets the story in the Bayous of Louisiana, the Port of New Orleans, and the Caribbean in 1828. This fully dramatized production stars the voices of Keith David as Long John Silver, John Goodman as Billy Bones, and Glynn Turman as the storyteller, along with ... Read more

    $22.99 USD

  • Audiobook

    Thrilling Tales of Modern Men

    Stories

    by Danny McBride ...
    Narrated by Danny McBride, Eric André, Billy Crudup, Adam Devine, Cassidy Freeman, Shane Gillis, Walton Goggins, Dr. John Goodman, Edi Patterson, Sam Rockwell0, Sturgill Simpson1, Shea Whigham2 ...

    Unabridged

    10 hours 3 min

    An addictive, unpredictable, darkly hilarious collection of stories from Danny McBride—the beloved creator and star of The Righteous Gemstones and Eastbound & Down.“These McBride men more than drink their own Kool-Aid, they swig it to survive. On fever quests to save face and make their myth flesh, they hilariously remind us that, if you ain’t for you, who is?”—MATTHEW McCONAUGHEY“Just as demented ... Read more

    $23.99 USD

    Also available as: eBook

    Also available as: eBook

  • Audiobook

    The Wonderful Wizard of OZ

    by L. Frank Baum, David Ossman, Ray Bradbury ...
    Narrated by Annette Bening, Phyllis Diller, John Goodman, Robert Guillaume, Mark Hamill, Michael Learned, Mako, The Firesign Theatre, Michelle Trachtenberg, a full cast ...

    Unabridged

    3 hours 57 min

    A Centennial Celebration presented by The Children’s Museum of Los Angeles & Otherworld Media. Afterword by Ray Bradbury. Unabridged audio adaptation, winner of the Gold Parents’ Choice Award and the Golden Headset Award. ... Read more

    $19.99 USD

    PRE-ORDER

  • Audiobook

    J. Edgar!

    by Tom Leopold, Harry Shearer, Peter Matz ...
    Narrated by Kelsey Grammer, John Goodman, Full Cast ...

    Unabridged

    1 hour 53 min

    A sidesplitting musical about one of the most powerful men of the 20th Century. Learn about his secret love life, his need for personal privacy, and his obsession with knowing the private affairs of others. If you weren’t so busy laughing and humming the tunes, the show might upset you!An L.A. Theatre Works full-cast performance featuring Dan Castellaneta, Ethan Glazer, John Goodman, Kelsey ... Read more

    $6.99 USD

  • Priceless

    Curing the Healthcare Crisis

    by John C. Goodman ...
    In this long-awaited updated edition of his groundbreaking work Priceless: Curing the Healthcare Crisis, renowned healthcare economist John Goodman ("father" of Health Savings Accounts) analyzes America’s ongoing healthcare fiasco—including, for this edition, the failed promises of Obamacare.Goodman then provides what many critics of our healthcare system neglect: solutions.And not a moment too ... Read more

    $14.99 USD

  • Customer Experience 3.0

    High-Profit Strategies in the Age of Techno Service

    by John A. Goodman ...
    Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right.Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service ... Read more

    $18.99 USD or Free with Kobo Plus

  • The World on a String

    How to Become a Freelance Foreign Correspondent

    by Al Goodman, John Pollack ...
    With the help of veteran journalists Alan Goodman and John Pollack's The World on a String, young reporters need not spend years struggling in obscurity to land coveted foreign assignments.In fact, technological advances and cost-cutting at major media companies have created unprecedented opportunities for enterprising journalists to succeed abroad as freelance correspondents—stringers—for ... Read more

    $12.99 USD

  • New Way to Care

    Social Protections that Put Families First

    by John C. Goodman ...
    The COVID-19 pandemic. Obamacare. The Great Recession. The dot-com bust. The early ’90s recession. Every decade or so a disaster hits the United States and reminds us that many American families live one calamity away from financial ruin. But what if there were a better way to help families protect themselves from life’s risks? And what if that way did not require bloated government bureaucracies, ... Read more

    $11.99 USD