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Managing Knock Your Socks Off Service

by Chip Bell, Ron Zemke, John Bush ...

You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your customer service will allow. In the end, customers will not recognize the minor advantages of your superior product, but poor customer service will stand out like the Vegas strip on a moonless night. So the most vital question any manager or ... Read more

$7.99 USD or Free with Kobo Plus

Also available as: Audiobook

You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your customer service will allow. In the end, customers will not recognize the minor advantages of your superior product, but poor customer service will stand out like the Vegas strip on a moonless night. So the most vital question any manager or
... Read more

Also available as: Audiobook
Our Musicals, Ourselves

A Social History of the American Musical Theatre

by John Bush Jones ...

Our Musicals, Ourselves is the first full-scale social history of the American musical theater from the imported Gilbert and Sullivan comic operas of the late nineteenth century to such recent musicals as The Producers and Urinetown. While many aficionados of the Broadway musical associate it with wonderful, diversionary shows like The Music Man or My Fair Lady, John Bush Jones instead selects ... Read more

$21.59 USD

Our Musicals, Ourselves is the first full-scale social history of the American musical theater from the imported Gilbert and Sullivan comic operas of the late nineteenth century to such recent musicals as The Producers and Urinetown. While many aficionados of the Broadway musical associate it with wonderful, diversionary shows like The Music Man or My Fair Lady, John Bush Jones instead selects
... Read more
Machine Learning and the Internet of Things in Education

Models and Applications

Edited by John Bush Idoko, Rahib Abiyev ...

Series series Intelligent Technologies and Robotics (R0)
This book is designed to provide rich research hub for researchers, teachers, and students to ease research hassle/challenges. The book is rich and comprehensive enough to provide answers to frequently asked research questions because the content of the book touches several disciplines cutting across computing, engineering, medicine, education, and sciences in general. The rich multidisciplinary ... Read more

$152.99 USD

This book is designed to provide rich research hub for researchers, teachers, and students to ease research hassle/challenges. The book is rich and comprehensive enough to provide answers to frequently asked research questions because the content of the book touches several disciplines cutting across computing, engineering, medicine, education, and sciences in general. The rich multidisciplinary
... Read more
Laughing with God:

40 Fun Faith Devotions to Tickle Your Soul

by Sue Kulpinski, John Bush - Illustrator ...

What do you get when you mix hilarious faith cartoons with sweet but profound devotions? You not only get a belly laugh for the day but your soul will be revived! It’s the spiritual equivalent of bringing peanut butter and chocolate together for the first time.With 40 days of inspirational devotions, this book is full of power-packed nuggets to help people begin to believe they can reach their ... Read more

$7.99 USD

What do you get when you mix hilarious faith cartoons with sweet but profound devotions? You not only get a belly laugh for the day but your soul will be revived! It’s the spiritual equivalent of bringing peanut butter and chocolate together for the first time.With 40 days of inspirational devotions, this book is full of power-packed nuggets to help people begin to believe they can reach their
... Read more
Reinventing Dixie

Tin Pan Alley's Songs and the Creation of the Mythic South

by John Bush Jones ...

Tin Pan Alley, once New York City’s songwriting and recording mecca, issued more than a thousand songs about the American South in the first half of the twentieth century. In Reinventing Dixie, John Bush Jones explores the broad impact of these songs in creating and disseminating the imaginary view of the South as a land of southern belles, gallant gentlemen, and racial harmony.In profiles of Tin ... Read more

$18.99 USD

Tin Pan Alley, once New York City’s songwriting and recording mecca, issued more than a thousand songs about the American South in the first half of the twentieth century. In Reinventing Dixie, John Bush Jones explores the broad impact of these songs in creating and disseminating the imaginary view of the South as a land of southern belles, gallant gentlemen, and racial harmony.In profiles of Tin
... Read more
Audiobook

Managing Knock Your Socks Off Service

by Chip R. Bell, John Bush, Ron Zemke, David Zielinski ...

Narrated by Sean Pratt ...

Unabridged

7 hours 28 min

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space ... Read more

$24.99 USD

Also available as: eBook

Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. This updated edition of Managing Knock Your Socks Off Service provides listeners with up-to-the-minute advice on how they can create world-class service both in their operations and through their people, whether they work with customers face-to-face, on the phone, or in e-space
... Read more

Also available as: eBook

Martin Scorsese Presents The Blues

Edited by Peter Guralnick, Robert Santelli, Holly George-Warren, Christopher John Farley ...

A companion book to the PBS documentary series exploring the history of the blues and its contribution to American culture and music worldwide.A companion to the groundbreaking documentary series, this volume is a unique and timeless celebration of the blues, from writers and artists as esteemed and revered as the music that moved them.Included in this stunning collection are:Essays by David ... Read more

$12.99 USD or Free with Kobo Plus

A companion book to the PBS documentary series exploring the history of the blues and its contribution to American culture and music worldwide.A companion to the groundbreaking documentary series, this volume is a unique and timeless celebration of the blues, from writers and artists as esteemed and revered as the music that moved them.Included in this stunning collection are:Essays by David
... Read more
The Blues:A Very Short Introduction

A Very Short Introduction

by Elijah Wald ...

Series series Very Short Introductions
Praised as "suave, soulful, ebullient" (Tom Waits) and "a meticulous researcher, a graceful writer, and a committed contrarian" (New York Times Book Review), Elijah Wald is one of the leading popular music critics of his generation. In The Blues, Wald surveys a genre at the heart of American culture. It is not an easy thing to pin down. As Howlin' Wolf once described it, "When you ain't got no ... Read more

$7.99 USD

Praised as "suave, soulful, ebullient" (Tom Waits) and "a meticulous researcher, a graceful writer, and a committed contrarian" (New York Times Book Review), Elijah Wald is one of the leading popular music critics of his generation. In The Blues, Wald surveys a genre at the heart of American culture. It is not an easy thing to pin down. As Howlin' Wolf once described it, "When you ain't got no
... Read more
Tap Dancing America : A Cultural History

A Cultural History

by Constance Valis Hill ...

Here is the vibrant, colorful, high-stepping story of tap--the first comprehensive, fully documented history of a uniquely American art form, exploring all aspects of the intricate musical and social exchange that evolved from Afro-Irish percussive step dances like the jig, gioube, buck-and-wing, and juba to the work of such contemporary tap luminaries as Gregory Hines, Brenda Bufalino, Dianne ... Read more

$41.39 USD

Here is the vibrant, colorful, high-stepping story of tap--the first comprehensive, fully documented history of a uniquely American art form, exploring all aspects of the intricate musical and social exchange that evolved from Afro-Irish percussive step dances like the jig, gioube, buck-and-wing, and juba to the work of such contemporary tap luminaries as Gregory Hines, Brenda Bufalino, Dianne
... Read more
Country

The Twisted Roots Of Rock 'n' Roll

by Nick Tosches ...

Celebrating the dark origins of our most American music, Country reveals a wild shadowland of history that encompasses blackface minstrels and yodeling cowboys; honky-tonk hell and rockabilly heaven; medieval myth and musical miscegenation; sex, drugs, murder; and rays of fierce illumination on Elvis, Jerry Lee Lewis, and others, famous and forgotten, whose demonology is America's own. Profusely ... Read more

$2.99 USD

Celebrating the dark origins of our most American music, Country reveals a wild shadowland of history that encompasses blackface minstrels and yodeling cowboys; honky-tonk hell and rockabilly heaven; medieval myth and musical miscegenation; sex, drugs, murder; and rays of fierce illumination on Elvis, Jerry Lee Lewis, and others, famous and forgotten, whose demonology is America's own. Profusely
... Read more
Feel Like Going Home

Portraits in Blues and Rock 'n' Roll

by Peter Guralnick ...

This vivid celebration of blues and early rock 'n' roll includes some of the first and most illuminating profiles of such blues masters as Muddy Waters, Skip James, and Howlin' Wolf; excursions into the blues-based Memphis rock 'n' roll of Jerry Lee Lewis, Charlie Rich, and the Sun record label; and a brilliant depiction of the bustling Chicago blues scene and the legendary Chess record label in ... Read more

$12.99 USD

This vivid celebration of blues and early rock 'n' roll includes some of the first and most illuminating profiles of such blues masters as Muddy Waters, Skip James, and Howlin' Wolf; excursions into the blues-based Memphis rock 'n' roll of Jerry Lee Lewis, Charlie Rich, and the Sun record label; and a brilliant depiction of the bustling Chicago blues scene and the legendary Chess record label in
... Read more
Butterfly in the Typewriter

The Tragic Life of John Kennedy Toole and the Remarkable Story of A Confederacy of Dunces

by Cory MacLauchlin ...

"An exhaustive biography. . . . Required reading for anyone interested in this enigmatic literary figure; indeed in Southern literature." — Washington TimesThe saga of John Kennedy Toole is one of the greatest stories of American literary history. After writing A Confederacy of Dunces, Toole corresponded with Robert Gottlieb of Simon & Schuster for two years. Exhausted from Gottlieb's suggested ... Read more

$12.99 USD

"An exhaustive biography. . . . Required reading for anyone interested in this enigmatic literary figure; indeed in Southern literature." — Washington TimesThe saga of John Kennedy Toole is one of the greatest stories of American literary history. After writing A Confederacy of Dunces, Toole corresponded with Robert Gottlieb of Simon & Schuster for two years. Exhausted from Gottlieb's suggested
... Read more

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Top Series in United States

Intelligent Technologies and Robotics (R0)

Managing Knock Your Socks Off Service

Our Musicals, Ourselves

Machine Learning and the Internet of Things in Education

Laughing with God:

Reinventing Dixie

Managing Knock Your Socks Off Service

People who read these also enjoyed

Martin Scorsese Presents The Blues

The Blues:A Very Short Introduction

Tap Dancing America : A Cultural History

Country

Feel Like Going Home

Butterfly in the Typewriter

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