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  • Disrupting Unemployment

    Innovation disrupts things. Can it disrupt unemployment? Internet co-inventor Vint Cerf and David Nordfors, co-founders of i4j Innovation for Jobs, say IT and artificial intelligence should be seen as tools for tailoring meaningful new jobs for workers. In this groundbreaking book they present ideas, scenarios and policy recommendations in a vision of a new golden era for the middle-class society ... Read more

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  • Service in the AI Era

    Science, Logic, and Architecture Perspectives

    Are you prepared for the coming AI era?AI advances will profoundly change your daily service interactions, so this book provides readers with a necessary understanding of service, the application of resources (e.g., knowledge) for the benefit of another. In just minutes, you can learn about today’s use of early-stage AI for automation and augmentation, and essential elements of service science, ... Read more

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  • T-Shaped Professionals

    Adaptive Innovators

    What skills are needed for the future? This book argues for T-shaped professionals who are adaptive innovators, with broad communication skills and deep problem-solving skills.We invite readers to explore this question from the perspective of academics, educators, business practitioners, those in government, as well as researchers trying to measure more precisely just what it means to be a T ... Read more

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  • Advances in the Human Side of Service Engineering

    Proceedings of the AHFE 2020 Virtual Conference on The Human Side of Service Engineering, July 16-20, 2020, USA

    Series series Springer Nature Proceedings excluding Computer Science
    This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines ... Read more

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  • Open Innovation Learning

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    Organizations embark on open innovation initiatives to sweep in external knowledge, practices and resources in cooperation with partners. This contrasts to the mainstream private innovation approach of in-house research and development sponsored solely by an incorporated funder, with intellectual property protected by copyright. Few organizations simultaneously engage in both approaches, within ... Read more

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  • The Fourth Industrial Revolution

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    World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolution, which will fundamentally alter how we live and work.Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are ... Read more

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  • The Connected Educator: Learning and Leading in a Digital Age

    Learning and Leading in a Digital Age

    Series series Classroom Strategies
    Create a connected learning community through social media and rediscover the power of being a learner first. After uncovering the theories and research behind the significance of learning through collaboration with other educators, the authors show you how to take advantage of technology to improve your own learning and ultimately the learning of your students ... Read more

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    366 Days of Insight and Motivation for Getting the Right Things Done

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