Skip to main content
Search Button
United States Kobo store Gift Cards Help

Rakuten Kobo

Wishlist

Shopping Cart

You're getting the VIP treatment!

Item(s) unavailable for purchase
Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.
itemsitem
itemsitem

Recommended For You

Loading...


“jill applegate”

Showing 1 - 2 of 2 results for “jill applegate”
Skip side bar filters

  • Pay Attention!

    How to Listen, Respond, and Profit from Customer Feedback

    by Ann Thomas, Jill Applegate ...
    Make customer feedback work for your business.Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing ... Read more

    $15.00 USD

  • Audiobook

    Pay Attention!

    How to Listen, Respond, and Profit from Customer Feedback

    by Jill Applegate, Ann Thomas ...
    Narrated by Tara Ochs ...

    Unabridged

    6 hours 48 min

    Pay Attention offers a guide to managing the customer experience, thereby receiving more positive and consistent online customer feedback. With the explosion of customer review sites, personal blogs and social networks, feedback is no longer hard to find- it's everywhere! What's important is to "Pay Attention" to what your customers are saying about you. Gone are the days when a disappointed ... Read more

    $19.99 USD