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“jeff gee”

Showing 1 - 12 of 12 results for “jeff gee”
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  • Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded

    by Jeff Gee, Val Gee ...
    Don’t just give them customer service. Give them Super Service!For more than a decade, customer service professionals have turned to Super Service for the very best advice on dealing with demanding, dissatisfied, and downright difficult customers.Now, it has been completely revised and expanded to address today’s unique customer-service issues.Super Service, 2nd Edition teaches you how to deliver ... Read more

    $12.99 USD

  • Mr.Taxi's Idea

    by Jeff Gee ...
    Memoir of a long time North N.J. cab driver. Born in Hoboken and raised in Rutherford N.J. ,he starts hacking in 1983, , continuing for decades . He relays true stories of the most exciting and most dangerous job in the world. One day in 1997 he meets a tv producer in the cab whom he gives several ideas for a developing tv show that were used and became very popular . The book took me just about a ... Read more

    Free

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  • The Positive Thinking Secret

    How to Forget the Past, Smile At the Future, & Laugh In the Face of Pain

    by Aaron Kennard ...
    "All things have purpose. And I will find the good in everything that shows up in my life" - Aaron KennardWARNING: DO NOT READ THIS BOOK UNLESS YOU ARE READY TO START FEELING AMAZING EVERY DAY.What would it be like to stop feeling blindsided by life?To wake up feeling thrilled to be alive regardless of your circumstances?To feel happy and at peace even when all hell is breaking loose around you ... Read more

    Free

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

    by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler ...
    The New York Times bestseller that changed the way millions communicate“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective ... Read more

    $12.99 USD

  • The Lunatic Express

    Discovering the World . . . via Its Most Dangerous Buses, Boats, Trains, and Planes

    by Carl Hoffman ...
    Indonesian Ferry Sinks. Peruvian Bus Plunges Off Cliff. African Train Attacked by Mobs.Whenever he picked up the newspaper, Carl Hoffman noticed those short news bulletins, which seemed about as far from the idea of tourism, travel as the pursuit of pleasure, as it was possible to get. So off he went, spending six months circumnavigating the globe on the world's worst conveyances: the ... Read more

    Was $13.99 USD Now $10.99 USD

  • Make Every Man Want You

    or Make Yours Want You More)

    by Marie Forleo ...
    Unleash Your Irresistibility!"Make Every Man Want You gives every woman the tools she needs to unlock her inner magnet."--Kelly RipaLet's make one thing clear: this book is like no other dating book you've read. There are no rules, no list of things to do to land a husband in thirty days, and no reason to blame yourself if “he's just not that into you.” Please. Throw those books away.Instead, let ... Read more

    $12.49 USD

  • How to Become a Rainmaker

    The Rules for Getting and Keeping Customers and Clients

    by Jeffrey J. Fox ...
    Rainmakers are not born. They are made. And Jeffrey Fox's powerful How to Become a Rainmaker will get you there.Now Updated and with New Success Tips!Filled with smart tips given in the Fox signature style, counter-intuitive, controversial, and practiced, this hard-hitting collection of sales advice shows readers how to woo, pursue, and finally win any customer. In witty, succinct chapters, Fox ... Read more

    $12.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Making Transit Fun!

    How to Entice Motorists from Their Cars (and onto their feet, a bike, or bus)

    by Darrin Nordahl ...
    Series series Island Press E-ssentials
    Why do people in Stockholm prefer to take the stairs over the escalator? Why do Londoners enjoy hanging out at bus stops? How do carmakers convince us to buy gas-guzzling, environmentally damaging, and wallet-draining machines? It's called the fun theory. What Darrin Nordahl illustrates in this delightful book is that transit can be just as inviting, exciting, and even seductive as the automobile, ... Read more

    $13.09 USD

  • The Apple Experience: Secrets to Building Insanely Great Customer Loyalty

    by Carmine Gallo ...
    Praise for THE APPLE EXPERIENCE"There are three pillars of enchantment: likability, trustworthiness, and quality. The Apple experience is the best modern-day example of all three pillars. Carmine's book will help you understand and implement the same kind of world-class experience."--Guy Kawasaki, author of Enchantment: The Art of Changing Hearts, Minds, and Actions and former chief evangelist of ... Read more

    $19.49 USD

  • The McGraw-Hill 36-Hour Course: Finance for Non-Financial Managers 3/E

    by H. George Shoffner, Susan Shelly, Robert Cooke ...
    Series series McGraw-Hill 36-Hour Courses
    Make simple sense of complex financial information!The high-profile accounting scandals of recent years have made one thing clear: You can't know too much about the company for which you work. What are the numbers? Where do you find them? How do they affect you and your staff?This fully revised and updated third edition of The McGraw-Hill 36-Hour Course: Finance for Nonfinancial Managers provides ... Read more

    $20.19 USD

  • Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

    by Doug Lipp ...
    With a Foreword by Jim Cora, former Chairman of Disneyland International"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that ... Read more

    $20.79 USD

  • Customer Service Training 101

    Quick and Easy Techniques That Get Great Results

    by Renee Evenson ...
    Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for ... Read more

    $7.99 USD or Free with Kobo Plus