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“jd dillon”

Showing 1 - 12 of 12 results for “jd dillon”
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  • The Modern Learning Ecosystem

    A New L&D Mindset for the Ever-Changing Workplace

    by JD Dillon ...
    Series series
    Reimagine the Role of L&D in the Modern WorkplaceHow can we possibly keep up? This question is front and center in today’s workplace thanks to the downright ridiculous pace of change. There’s a never-ending stream of new processes, regulations, products, and technologies with which employees must contend. And in the middle of everything—between executives, stakeholders, managers, IT, subject ... Read more

    $25.99 USD or Free with Kobo Plus

  • The Frontline Enablement Playbook

    Equip Your Deskless Workforce to Power Organizational Performance

    by JD Dillon ...
    Every Shift CountsFrontline employees turn strategy into action. From grocery clerks and delivery drivers to construction workers and restaurant servers, the frontline makes up 80 percent of the global workforce. But when they are overlooked and under-supported, execution suffers, turnover rises, and business performance declines.The Frontline Enablement Playbook is a comprehensive guide for L&D, ... Read more

    $54.99 USD or Free with Kobo Plus

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  • Continuous Discovery Habits

    Discover Products that Create Customer Value and Business Value

    by Teresa Torres ...
    "If you haven't had the good fortune to be coached by a strong leader or product coach, this book can help fill that gap and set you on the path to success."- Marty CaganHow do you know that you are making a product or service that your customers want? How do you ensure that you are improving it over time? How do you guarantee that your team is creating value for your customers in a way that ... Read more

    $9.99 USD

  • HBR Guide to Project Management (HBR Guide Series)

    by Harvard Business Review ...
    Series series HBR Guide
    MEET YOUR GOALS—ON TIME AND ON BUDGET.How do you rein in the scope of your project when you’ve got a group of demanding stakeholders breathing down your neck? And map out a schedule everyone can stick to? And motivate team members who have competing demands on their time and attention?Whether you’re managing your first project or just tired of improvising, this guide will give you the tools and ... Read more

    $15.99 USD or Free with Kobo Plus

  • The Referral Engine

    Teaching Your Business to Market Itself

    by John Jantsch ...
    The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you.The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over ... Read more

    $14.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Product Leadership

    How Top Product Managers Launch Awesome Products and Build Successful Teams

    by Richard Banfield, Martin Eriksson, Nate Walkingshaw ...
    In today’s lightning-fast technology world, good product management is critical to maintaining a competitive advantage. Yet, managing human beings and navigating complex product roadmaps is no easy task, and it’s rare to find a product leader who can steward a digital product from concept to launch without a couple of major hiccups. Why do some product leaders succeed while others don’t?This ... Read more

    $24.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Loyalty 3.0: How to Revolutionize Customer and Employee Engagement with Big Data and Gamification

    by Rajat Paharia ...
    The New York Times and Wall Street Journal bestseller!The new secret to driving LOYALTY THAT PAYSOnce revolutionary, loyalty programs designed to differentiate products quickly became commoditized. And yet, billions of dollars are still spent every year on programs that are doomed to fail. These programs, it turns out, don't inspire long-term loyalty. Once a better deal comes along, customers will ... Read more

    $25.19 USD

  • Org Design for Design Orgs

    Building and Managing In-House Design Teams

    by Peter Merholz, Kristin Skinner ...
    Design has become the key link between users and today’s complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don’t understand how to get the most ... Read more

    $24.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • The Social Media Management Handbook

    Everything You Need To Know To Get Social Media Working In Your Business

    by Robert Wollan, Nick Smith, Catherine Zhou ...
    How do organizations manage social media effectively?Every organization wants to implement social media, but it is difficult to create processes and mange employees to make this happen. Most social media books focus on strategies for communicating with customers, but they fail to address the internal process that takes place within a business before those strategies can be implemented. This book ... Read more

    $17.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Boost Your Interview IQ 2/E

    by Carole Martin ...
    The ultimate guide to acing any interview — revised and updated to give you the edge in today’s competitive job marketJob interviews aren’t discussions; they’re oral exams—and the candidate with all the right answers gets the job. Boost Your Interview IQ, Second Edition, helps you ace that big test with skill-building exercises, an in-depth “Interview IQ” test, and other resources to let you craft ... Read more

    $17.29 USD

  • The Seven Pillars of Customer Success

    A Proven Framework to Drive Impactful Client Outcomes for Your Company

    by Wayne McCulloch ...
    As a customer success leader, whose insight do you rely on for success? Your field is still maturing, yet your profession is one of the fastest growing in the world. There are tons of books and blogs written by success professionals sharing their experiences and strategies, but how do you know what will work for your specific situation? Whose advice is the expertise you can trust? Wayne McCulloch ... Read more

    $9.99 USD or Free with Kobo Plus

  • Leading with Obeya

    Using a big room to lead successful strategies

    by Tim Wiegel ...
    In 2014 when Tim Wiegel was introduced to the concept of Obeya, pieces of a puzzle started falling into place. The Obeya (Japanese for ‘big room’) is a physical space where visual management is used to align operational teams and leadership in their efforts to translate strategy into meaningful day-to-day work and results. Toyota started using Obeya during the development of the Prius in the 90’s. ... Read more

    $14.39 USD or Free with Kobo Plus