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Stop Wasting Research

Maximize the Product Impact of Your Organization's Customer Insights

by Jake Burghardt ...

Why do crucial customer insights often fail to drive product decisions? The answer: wasted research. Jake Burghardt identifies the insidious root causes of research waste, giving actionable ideas to increase the impact of siloed research. You’ll learn to enhance collaboration, maximize learning, and drive research-informed product launches. Anyone—from UX researchers and insight generators to data ... Read more

$40.99 USD

Why do crucial customer insights often fail to drive product decisions? The answer: wasted research. Jake Burghardt identifies the insidious root causes of research waste, giving actionable ideas to increase the impact of siloed research. You’ll learn to enhance collaboration, maximize learning, and drive research-informed product launches. Anyone—from UX researchers and insight generators to data
... Read more

Transformed

Moving to the Product Operating Model

by Marty Cagan, Lea Hickman, Chris Jones, Christian Idiodi, John Moore ...

Series series Silicon Valley Product Group
Help transform your business and innovate like the world's top tech companies!In INSPIRED, product thought leader Marty Cagan revealed the best practices and techniques used by the top product teams operating in the product model. Next, EMPOWERED shared the best practices and techniques used by the top product leaders to provide their teams with the kind of environment they need to thrive in the ... Read more

$20.00 USD

Also available as: Audiobook

Help transform your business and innovate like the world's top tech companies!In INSPIRED, product thought leader Marty Cagan revealed the best practices and techniques used by the top product teams operating in the product model. Next, EMPOWERED shared the best practices and techniques used by the top product leaders to provide their teams with the kind of environment they need to thrive in the
... Read more

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Frictionless

7 Steps to Remove Barriers, Unlock Value, and Outpace Your Competition in the AI Era

by Nicole Forsgren, Abi Noda ...

In an era where AI can generate code in minutes, why do software teams still struggle to deliver?While artificial intelligence transforms how we build software, most organizations remain trapped by friction that turns AI's promise of speed into bottleneck nightmares. Slow deployments, brittle systems, and frustrated developers create invisible drag on innovation—costing US companies $1.52 trillion ... Read more

$9.99 USD

In an era where AI can generate code in minutes, why do software teams still struggle to deliver?While artificial intelligence transforms how we build software, most organizations remain trapped by friction that turns AI's promise of speed into bottleneck nightmares. Slow deployments, brittle systems, and frustrated developers create invisible drag on innovation—costing US companies $1.52 trillion
... Read more
Effective DevOps

Building a Culture of Collaboration, Affinity, and Tooling at Scale

by Jennifer Davis, Ryn Daniels ...

Some companies think that adopting devops means bringing in specialists or a host of new tools. With this practical guide, you’ll learn why devops is a professional and cultural movement that calls for change from inside your organization. Authors Ryn Daniels and Jennifer Davis provide several approaches for improving collaboration within teams, creating affinity among teams, promoting efficient ... Read more

$30.99 USD

Some companies think that adopting devops means bringing in specialists or a host of new tools. With this practical guide, you’ll learn why devops is a professional and cultural movement that calls for change from inside your organization. Authors Ryn Daniels and Jennifer Davis provide several approaches for improving collaboration within teams, creating affinity among teams, promoting efficient
... Read more
The Customer Success Professional's Handbook

How to Thrive in One of the World's Fastest Growing Careers--While Driving Growth For Your Company

by Ashvin Vaidyanathan, Ruben Rabago ...

The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer SuccessThe Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s ... Read more

$19.00 USD

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The definitive “Customer Success Manager How-To-Guide” for the CSM profession from Gainsight, who brought you the market-leading Customer SuccessThe Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That’s
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Agile Project Management: Creating Innovative Products

Creating Innovative Products

by Jim Highsmith ...

Series series Agile Software Development Series
Best practices for managing projects in agile environments—now updated with new techniques for larger projectsToday, the pace of project management moves faster. Project management needs to become more flexible and far more responsive to customers. Using Agile Project Management (APM), project managers can achieve all these goals without compromising value, quality, or business discipline. In ... Read more

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Best practices for managing projects in agile environments—now updated with new techniques for larger projectsToday, the pace of project management moves faster. Project management needs to become more flexible and far more responsive to customers. Using Agile Project Management (APM), project managers can achieve all these goals without compromising value, quality, or business discipline. In
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Hacking Marketing

Agile Practices to Make Marketing Smarter, Faster, and More Innovative

by Scott Brinker ...

Apply software-inspired management concepts to accelerate modern marketingIn many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedback, and manage an increasingly complex set of ... Read more

$17.00 USD

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Apply software-inspired management concepts to accelerate modern marketingIn many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedback, and manage an increasingly complex set of
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Customer Data Platforms

Use People Data to Transform the Future of Marketing Engagement

by Martin Kihn, Christopher B. O'Hara ...

Master the hottest technology around to drive marketing successMarketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, Customer Data Platforms have come to the fore, offering companies a way to capture, unify, activate, and ... Read more

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Master the hottest technology around to drive marketing successMarketers are faced with a stark and challenging dilemma: customers demand deep personalization, but they are increasingly leery of offering the type of personal data required to make it happen. As a solution to this problem, Customer Data Platforms have come to the fore, offering companies a way to capture, unify, activate, and
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More Effective Agile

A Roadmap for Software Leaders

by Steve McConnell ...

This new book from Steve McConnell, author of the software industry classic, Code Complete, distills hundreds of companies’-worth of hard-won insights into an easy-to-read guide to the proven, modern Agile practices that work best.In this comprehensive yet accessible overview for software leaders, Steve McConnell presents an impactful, action-oriented prescription—covering the practical ... Read more

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This new book from Steve McConnell, author of the software industry classic, Code Complete, distills hundreds of companies’-worth of hard-won insights into an easy-to-read guide to the proven, modern Agile practices that work best.In this comprehensive yet accessible overview for software leaders, Steve McConnell presents an impactful, action-oriented prescription—covering the practical
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Flow Engineering

From Value Stream Mapping to Effective Action

by Steve Pereira, Andrew Davis ...

2026 Axiom Book Awards Gold Medal WinnerTired of misalignment, friction, and stalled workflow? Flow Engineering is a practical guide to using value stream mapping techniques to align teams, unlock innovation, and optimize performance.Based on foundations from Value Stream Mapping, cybernetics, and the Toyota Production System, Flow Engineering's lightweight and iterative practices build the value, ... Read more

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2026 Axiom Book Awards Gold Medal WinnerTired of misalignment, friction, and stalled workflow? Flow Engineering is a practical guide to using value stream mapping techniques to align teams, unlock innovation, and optimize performance.Based on foundations from Value Stream Mapping, cybernetics, and the Toyota Production System, Flow Engineering's lightweight and iterative practices build the value,
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The Design Conductors

Your Essential Guide to Design Operations

by Rachel Posman, John Calhoun ...

Your favorite apps and programs share one thing in common: they are all thoughtfully designed. Design Operations is the business practice that ensures great design and great designers thrive and deliver meaningful impact. The Design Conductors is your comprehensive guide to DesignOps. You’ll learn how to successfully advocate for, build out, scale up, and ultimately operate design organizations ... Read more

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Your favorite apps and programs share one thing in common: they are all thoughtfully designed. Design Operations is the business practice that ensures great design and great designers thrive and deliver meaningful impact. The Design Conductors is your comprehensive guide to DesignOps. You’ll learn how to successfully advocate for, build out, scale up, and ultimately operate design organizations
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Research That Scales

The Research Operations Handbook

by Kate Towsey ...

Most organizations fail to tap into the game–changing power of research. Research That Scales is the ultimate playbook for transforming your research practice, whatever its size or shape, into an impactful and efficient insight–generating engine. Use it to plan, manage, and scale a research practice that can truly propel businesses forward.Who Should Read This Book?If you’re a research leader, a ... Read more

$40.99 USD

Most organizations fail to tap into the game–changing power of research. Research That Scales is the ultimate playbook for transforming your research practice, whatever its size or shape, into an impactful and efficient insight–generating engine. Use it to plan, manage, and scale a research practice that can truly propel businesses forward.Who Should Read This Book?If you’re a research leader, a
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Stop Wasting Research

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Transformed

Frictionless

Effective DevOps

The Customer Success Professional's Handbook

Agile Project Management: Creating Innovative Products

Hacking Marketing

Customer Data Platforms

More Effective Agile

Flow Engineering

The Design Conductors

Research That Scales

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