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Performance Consulting

A Strategic Process to Improve, Measure, and Sustain Organizational Results

by Dana Gaines Robinson, James C. Robinson, Jack J. Phillips, Patricia Pulliam Phillips, Dick Handshaw ...

"A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One ... Read more

$12.99 USD or Free with Kobo Plus

"A potent tool and practical resource for everyone who practices in the talent development and organizational improvement field." —Chip R. Bell, author of Inside Your Customer's ImaginationNEW EDITION, REVISED AND UPDATEDIn America, organizations spend $175 billion in training initiatives and more than $500 billion in human resource solutions every year yet often have little to show for it. One
... Read more
Proving the Value of Soft Skills

Measuring Impact and Calculating ROI

by Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray ...

A Step-by-Step Guide to Showing the Value of Soft Skill ProgramsAs organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of ... Read more

$28.99 USD or Free with Kobo Plus

A Step-by-Step Guide to Showing the Value of Soft Skill ProgramsAs organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of
... Read more
Performance Analysis and Consulting (In Action Case Study Series)

by Jack J. Phillips ...

If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting. ... Read more

$28.99 USD or Free with Kobo Plus

If your organization is looking for ways to improve performance, here's a source for proven systems, processes, and models from HRD experts. Twelve cases provide practical applications of performance analysis and consulting.
... Read more
Beyond Learning Objectives

Develop Measurable Objectives That Link to The Bottom Line

by Jack J. Phillips, Patricia Pulliam Phillips ...

Today's organizations demand a focus on higher-level objectives—objectives that clearly provide business impact and value and satisfy the expectations of a wide range of key stakeholders.If you're involved in implementing projects, programs, initiatives, or solutions in your organization, Beyond Learning Objectives can help you meet these new expectations. This book provides step-by-step processes ... Read more

$30.99 USD or Free with Kobo Plus

Today's organizations demand a focus on higher-level objectives—objectives that clearly provide business impact and value and satisfy the expectations of a wide range of key stakeholders.If you're involved in implementing projects, programs, initiatives, or solutions in your organization, Beyond Learning Objectives can help you meet these new expectations. This book provides step-by-step processes
... Read more
Show the Value of What You Do

Measuring and Achieving Success in Any Endeavor

by Patricia Pulliam Phillips, Jack J Phillips ...

By the winners of the Association for Talent Development's 2022 Thought Leader award!Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use.In an era of evidence-based inquiry, people need to be able to demonstrate the value of their projects credibly. But how do you do that when there isn't an obvious measure ... Read more

$14.39 USD or Free with Kobo Plus

Also available as: Audiobook

By the winners of the Association for Talent Development's 2022 Thought Leader award!Prove your effectiveness to anyone-and achieve professional success-by adopting the same ROI methods and metrics that leading companies use.In an era of evidence-based inquiry, people need to be able to demonstrate the value of their projects credibly. But how do you do that when there isn't an obvious measure
... Read more

Also available as: Audiobook
Measuring for Success

What CEOs Really Think about Learning Investments

by Jack J. Phillips, Patricia Pulliam Phillips ...

Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "get" the value of learning and training initiatives. Often, these same professionals are left wondering what measuring stick is most meaningful to their company's purse string holders. Based on interviews, surveys, research, and briefings with senior management and C-Level ... Read more

$28.09 USD or Free with Kobo Plus

Workplace learning professionals are often frustrated when senior executives and other top organizational leaders do not "get" the value of learning and training initiatives. Often, these same professionals are left wondering what measuring stick is most meaningful to their company's purse string holders. Based on interviews, surveys, research, and briefings with senior management and C-Level
... Read more
ROI Basics, 2nd Edition

by Patricia Pulliam Phillips, Jack J. Phillips ...

Your essential guide to calculating return on investment.Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability.Its five-level evaluation framework includes:Level 1: Reaction and Planned ActionLevel 2: LearningLevel 3: Application and ... Read more

$21.99 USD or Free with Kobo Plus

Your essential guide to calculating return on investment.Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability.Its five-level evaluation framework includes:Level 1: Reaction and Planned ActionLevel 2: LearningLevel 3: Application and
... Read more
Measuring the Success of Employee Engagement

A Step-by-Step Guide for Measuring Impact and Calculating ROI

by Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray ...

Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble.The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without ... Read more

$28.09 USD or Free with Kobo Plus

Employee engagement, impact, ROI—if you can’t connect the three, your program’s in trouble.The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without
... Read more
Survey Basics

by Patricia Pulliam Phillips, Jack J. Phillips, Bruce Aaron ...

Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron, Survey Basics: A Guide to ... Read more

$21.99 USD or Free with Kobo Plus

Learning and development professionals have embraced the concept of measurement, evaluation, and ROI. They know the importance of collecting valid, reliable data—but many want to build greater skills in asking the right measurement questions the right way. Experts in their field, Jack and Patricia Phillips have written a new book on measurement with Bruce Aaron, Survey Basics: A Guide to
... Read more
Measuring ROI in Learning & Development

Case Studies from Global Organizations

by Patricia Pulliam Phillips, Jack J. Phillips ...

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring ... Read more

$28.99 USD or Free with Kobo Plus

How do you accurately and effectively measure return on investment (ROI) in training and performance improvement? Measuring ROI in Learning & Development, a new volume with a focus on the international arena and including a selection of case studies, provides detailed information on how to create, develop, and sustain a comprehensive ROI evaluation system. A focus on accountability in measuring
... Read more
Measuring the Success of Learning Through Technology

A Step-by-Step Guide for Measuring Impact and ROI on E-Learning, Blended Learning, and Mobile Learning

by Tamar Elkeles, Patricia Pulliam Phillips, Jack J. Phillips ...

Learn to measure the results of your technology-based learning programs with this step-by-step guide.Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user. The challenge with e-learning lies in proving its value and showing the results. The cost ... Read more

$28.99 USD or Free with Kobo Plus

Learn to measure the results of your technology-based learning programs with this step-by-step guide.Few would dispute the convenience, cost, and efficiency of learning through technology. Whether e-learning, blended learning, or mobile learning, it’s usually just in time, just enough, and just for the user. The challenge with e-learning lies in proving its value and showing the results. The cost
... Read more
Measuring the Success of Leadership Development

A Step-by-Step Guide for Measuring Impact and Calculating ROI

by Patricia Pulliam Phillips, Jack J. Phillips, Rebecca Ray ...

Evaluate leadership development programs all the way to impact and ROI.Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll ... Read more

$28.99 USD or Free with Kobo Plus

Evaluate leadership development programs all the way to impact and ROI.Globally, a record amount is being invested in leadership development, more than at any other time in history. And that translates into additional accountability for anyone spearheading a new program. Measuring the Success of Leadership Development offers a proven methodology that will help you step up to the challenge. You’ll
... Read more

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Recommended For You

“jack j phillips”

Performance Consulting

Proving the Value of Soft Skills

Performance Analysis and Consulting (In Action Case Study Series)

Beyond Learning Objectives

Show the Value of What You Do

Measuring for Success

ROI Basics, 2nd Edition

Measuring the Success of Employee Engagement

Survey Basics

Measuring ROI in Learning & Development

Measuring the Success of Learning Through Technology

Measuring the Success of Leadership Development

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