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“greg roche”

Showing 1 - 12 of 12 results for “greg roche”
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  • Customer Satisfaction Measurement for ISO 9000: 2000

    by Bill Self, Greg Roche ...
    For the first time, the ISO 9000 quality management standard requires that registered companies measure customer satisfaction. Many customer surveys produce misleading results due to poor questionnaire design, inappropriate data collection methods and invalid statistic analysis. Customer Satisfaction Measurement for ISO 9000 explains in a clear and simple manner how to conduct a professional ... Read more

    $99.99 USD

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  • Competing Against Time

    How Time-Based Competition is Reshaping Global Mar

    by George Stalk ...
    Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, productivity, quality, even innovation. In this path-breaking book based upon ten years of research, the authors argue that the ways leading companies manage time-in production, in new product development, and in sales and distribution-represent the most ... Read more

    $18.99 USD

  • World Class Manufacturing

    by Richard J. Schonberger ...
    In his best-selling book Japanese Manufacturing Techniques, Richard J. Schonberger revolutionized American manufacturing theory and, more important, practice. In that breakthrough book, he revealed that Japanese manufacturing excellence was not culturally bound. Offering the first demystified explanation of the simple techniques that fueled Japan's industrial success, he demonstrated how the same ... Read more

    $14.99 USD

  • The Essential Deming: Leadership Principles from the Father of Quality

    by W. Edwards Deming, Joyce (edited by) Orsini, Diana (edited by) Deming Cahill ...
    The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times, Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in the ensuing decades. His original ideas led ... Read more

    $27.29 USD

  • New Shop Floor Management

    Empowering People for Continuous Improvement

    by Kiyoshi Suzaki ...
    In this first comprehensive departure from the time-and-motion dictums of Frederick Taylor's Shop Management that have influenced management practices for most of this century, Kiyoshi Suzaki offers a framework for successfully conducting business at its most crucial point-the shop floor. Drawing on the principles of holistic management, where organizational boundaries are smashed and co-destiny ... Read more

    $15.99 USD

  • Toyota Under Fire: Lessons for Turning Crisis into Opportunity

    by Timothy N. Ogden, Jeffrey K. Liker ...
    The definitive inside account of Toyota's greatest crisis—and lessons you can apply to your own company"Those who write off Toyota in the current climate of second guessing and speculation are making a profound mistake and need to read this book to get the facts. Toyota is a company that will channel the current challenges to push themselves to even more relentless continuous improvement."—Charles ... Read more

    $29.59 USD

  • World Class Manufacturing: The Next Decade

    Building Power, Strength, and Value

    by Richard J. Schonberger ...
    Since the invention of double-entry bookkeeping, managers have judged a company's worth by sales and profits. Now, Richard J. Schonberger, the architect of the worldwide Just-In-Time revolution, reaches beyond "financials" to redefine excellence -- and reveals, with new benchmark data, how pioneers become dynasties.Schonberger's pathbreaking new research reveals that, from 1950 to 1995, while ... Read more

    $13.99 USD

  • Quality Management Essentials

    by David Hoyle ...
    From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated ... Read more

    $57.99 USD

  • Continuous Improvement- 30 Proven tools to drive Profitability, Quality and Operational Effectiveness in Manufacturing & Service Industry

    Business Process Management and Continuous Improvement Executive Guide series, #4

    by Shruti Bhat ...
    Series Book 4 - Business Process Management and Continuous Improvement Executive Guide series
    Continuous Improvement - 30 Proven tools to drive Profitability, Quality and Operational Effectiveness in Manufacturing & Service Industry is the fourth book of Business process management and Continuous improvement Executive guide series.What will you learn from this book?This book covers the following topics-- 30 important Continuous improvement tools.- How to construct and strategically use ... Read more

    $6.99 USD

  • Fast Cycle Time

    How to Align Purpose, Strategy, and Structure for

    by Christopher Meyer ...
    Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production time in half-or more. But until now, the literature has focused on the theory and philosophy of fast cycle time, rather than the tools and techniques for implementing it. Here, for the first ... Read more

    $15.99 USD

  • Building Lean Supply Chains with the Theory of Constraints

    by Mandyam Srinivasan ...
    Innovative strategies for building and managing the supply chain using Lean and the Theory of Constraints (TOC)With an emphasis on systems thinking, Building Lean Supply Chains with the Theory of Constraints uniquely integrates TOC with Lean, illustrating how these two philosophies complement and reinforce each other to create the smooth flow of goods and services through the supply chain. The ... Read more

    $77.39 USD

  • Machining for Hobbyists

    Getting Started

    by Karl Moltrecht ...
    Machining for Hobbyists is for do-it-yourselfers and hobbyists who want to set up or expand a small machine shop in their garage, basement, shed or perhaps in a rented space. With their own shop, hobbyists can build models and undertake other building and maintenance projects that involve using different metals. Working in metal requires skills, knowledge, and equipment that are unlike other ... Read more

    $43.99 USD