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gavin hookway

Showing 1 - 12 of 12 results for “gavin hookway
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  • The Field Guide to Rapid Process Improvement Workshops in Healthcare

    Applying Lean to Improve Quality and Patient Experience

    This book takes the reader through the process to plan, deliver, and follow-up a weeklong Lean Quality Improvement event, usually termed a ‘Rapid Improvement Event’ or ‘Rapid Process Improvement Workshop (RPIW).’ Drawing on the experience of conducting over 100 of these workshops, the book gives readers the information to plan and run their own event. It describes how RPIWs fit in to wider ... Read more

    $72.99 USD

  • Applying Lean in Health and Social Care Services

    Improving Quality and the Patient Experience at NHS Highland

    Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book systematically describes how NHS Highland uses Lean principles and mindsets to improve safety, quality, access, and morale while reducing costs, and increasing capacity.Existing books often ... Read more

    $47.99 USD

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  • Hacking for Agile Change

    with an agile mindset, behaviours and practices

    by Lena Ross ...
    With over 50 practical and proven change hacks you can apply to your change initiative on any project type and organisation.This book will help you:Define agile as an organisational capabilityTry new change management approaches with examples and practical tips on HOW to cut-throughUncover more ways to lead and manage human-centric changeConsider new ways of working and other emerging trends in ... Read more

    $8.99 USD

  • Essential Tools for Organisational Performance

    Tools, Models and Approaches for Managers and Consultants

    This book focuses on organizational development for increased business performance. The text and models cover process management, leading to change management and organizational development. Burtonshaw-Gunn and Salameh show that process implementation in any business depends on two key factors. First, the role of knowledge management in organizational and individual improvement is vital. Secondly, ... Read more

    $30.00 USD

  • Succeeding at Assessment Centres For Dummies, UK Edition

    It's becoming more common for organisations to use assessment centres as part of their recruitment drive. So if you've recently been invited to one, and you're not sure what to expect or how to excel, then this is the book for you. You'll be guided through how each activity is conducted and how to prepare for each part of the selection process. You'll find expert advice on how to shine in every ... Read more

    $10.00 USD

  • The Intelligent Company

    Five Steps to Success with Evidence-Based Management

    by Bernard Marr ...
    Today's most successful companies are Intelligent Companies that use the best available data to inform their decision making. This is called Evidence-Based Management and is one of the fastest growing business trends of our times. Intelligent Companies bring together tools such as Business Intelligence, Analytics, Key Performance Indicators, Balanced Scorecards, Management Reporting and Strategic ... Read more

    $40.00 USD

  • Change Management: The Essentials

    The modern playbook for new and experienced practitioners

    by Lena Ross ...
    FOREWORD BY DR JEN FRAHMA practical and insightful guide for emerging and seasoned change professionals and leaders of change.“It’s one book you will keep going back to…again and again.”What you will discover in this book:How to:Gain relevant experience in non-change rolesPrepare a change plan and create change artefactsIdentify success measures for your change initiativeS... ... Read more

    $9.89 USD

  • HR: The Business Partner

    With HR professionals increasingly expected to be “business partners”, are you prepared with the skills and tools to make a positive difference to your organization?As the recognised definitive guide to the topic, HR: The Business Partner, second edition, offers practical insights to take you through the challenging process of business partnering, including:• No-nonsense description of what ... Read more

    $68.99 USD

  • HR Ready: Creating Competitive Advantage Through Human Resource Management

    by Steve Foster ...
    Providing competitive advantage should be the ultimate objective of everything HR does; asking "How does this help our business compete better in its market?" should be a frequent question. This book explores the seven pillars of being HR Ready and asks what HR organisations need to do to be fully prepared for a post-recessionary world that is unpredictable and uncertain. HR Ready goes beyond ... Read more

    $2.99 USD or Free with Kobo Plus

  • The Learning Challenge

    Dealing with Technology, Innovation and Change in Learning and Development

    by Nigel Paine ...
    The landscape of workplace learning is transforming. Organizations today understand that formal training is not always the best solution in the fast changing world of innovation and new technology. The rise of social and informal learning, gamification of training, dealing with big data and working with extended enterprise are just some challenges L&D professionals face in their work today.The ... Read more

    $43.19 USD

  • Managing Successful Teams

    Series series Creating Success series
    With the shift of emphasis from the West to emerging economies such as China, Brazil and India, organisations need to restructure to adapt to the new global economy. Teams and projects are increasingly being scattered all over the world, and a manager operating in this environment can't connect face to face with people in their team. Not only will managers need to adapt to develop their skills for ... Read more

    $23.79 USD

  • Managing Facilitated Processes

    A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators

    Managing Facilitated ProcessesManaging Facilitated Processes helps people make thoughtful decisions about managing successful gatherings. The book's ten chapters are divided into three parts:From Contact to Contract-building customized agreements; eighteentypes of facilitated processes, their deliverables and unique featuresApproach and Style-ensuring integrated, customized, and systematic ... Read more

    $30.00 USD