Rakuten Kobo

Shopping Cart

Item(s) unavailable for purchase

Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.

itemsitem

- Unlimited access to eBooks
  
  Unlimited access to audiobooks
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  
  Get 1 credit every month for the audiobook of your choice
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  
  Unlimited access to eBooks
  
  Unlimited access to audiobooks
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  Audiobook
  by ,
  
  Available:
  
  . No commitment, cancel anytime at kobo.com/account/subscriptions.
  
  Pre-order
  1 audiobook monthly
  
  + FREE 30-day trial
  
  Special Offer
  
  Get 1 credit every month to exchange for an audiobook of your choice
  
  *No commitment, cancel anytime
  
  FREE

itemsitem

Unlimited access to eBooks

Unlimited access to audiobooks

No commitment, cancel anytime at kobo.com/account/subscriptions

Get 1 credit every month for the audiobook of your choice

No commitment, cancel anytime at kobo.com/account/subscriptions

Unlimited access to eBooks

Unlimited access to audiobooks

No commitment, cancel anytime at kobo.com/account/subscriptions
Audiobook
by ,

Available:
. No commitment, cancel anytime at kobo.com/account/subscriptions.

Pre-order
1 audiobook monthly

+ FREE 30-day trial

Special Offer

Get 1 credit every month to exchange for an audiobook of your choice

*No commitment, cancel anytime

FREE

Recommended For You

Skip side bar filters

How to Design a Great Customer Experience

by Fred Wiersema ...

How do you design a great customer experience? In this brief eBook, New York Times bestselling author Fred Wiersema advises that you start by asking yourself a series of questions: Can your customers find you? Is your first impression memorable? Do you get in the way when people are buying? Are you sending unintended messages? Are your products intuitive? Do you show your customers a united front? ... Read more

$2.99 USD or Free with Kobo Plus

How do you design a great customer experience? In this brief eBook, New York Times bestselling author Fred Wiersema advises that you start by asking yourself a series of questions: Can your customers find you? Is your first impression memorable? Do you get in the way when people are buying? Are you sending unintended messages? Are your products intuitive? Do you show your customers a united front?
... Read more
Whats Your Customers Problem?

by Fred Wiersema ...

Just as a doctor might not accept a patients self-diagnosis, sellers have to dig deep before they take a customers word for what they need and why they need it. New York Times bestselling author Fred Wiersema explains how in this brief eBook. ... Read more

$2.99 USD or Free with Kobo Plus

Just as a doctor might not accept a patients self-diagnosis, sellers have to dig deep before they take a customers word for what they need and why they need it. New York Times bestselling author Fred Wiersema explains how in this brief eBook.
... Read more
The Discipline of Market Leaders

Choose Your Customers, Narrow Your Focus, Dominate Your Market

by Michael Treacy, Fred Wiersema ...

The classic bestseller outlining tactics for any business striving to achieve market dominanceWhat does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? Drawing on in-depth studies and interviews with the top CEOs in the country, renowned business strategists Michael Treacy and Fred Wiersema reveal that ... Read more

$13.99 USD

The classic bestseller outlining tactics for any business striving to achieve market dominanceWhat does your company do better than anyone else? What unique value do you provide to your customers? How will you increase that value next year? Drawing on in-depth studies and interviews with the top CEOs in the country, renowned business strategists Michael Treacy and Fred Wiersema reveal that
... Read more
How to Build Customer Confidence

by Fred Wiersema ...

To earn and maintain your customers confidence, you have to do more than deliver a satisfactory product on time. You need a deep understanding of their needs and a clear commitment to their success. Here, in this brief eBook, New York Times bestselling author Fred Wiersema explains how to make that happen. ... Read more

$2.99 USD or Free with Kobo Plus

To earn and maintain your customers confidence, you have to do more than deliver a satisfactory product on time. You need a deep understanding of their needs and a clear commitment to their success. Here, in this brief eBook, New York Times bestselling author Fred Wiersema explains how to make that happen.
... Read more
The New Market Leaders

Who's Winning and How in the Battle for Customers

by Fred Wiersema ...

In the decade since Fred Wiersema coauthored the #1 bestseller The Discipline of Market Leaders, a momentous shift has occured. We have entered an age of customer scarcity--an age in which exciting, often unorthodox companies are revolutionizing the global marketplace. In this path-cutting work, Wiersema provides new benchmarks for ranking businesses in this new economy and reveals the strategies ... Read more

$13.99 USD

Also available as: Audiobook

In the decade since Fred Wiersema coauthored the #1 bestseller The Discipline of Market Leaders, a momentous shift has occured. We have entered an age of customer scarcity--an age in which exciting, often unorthodox companies are revolutionizing the global marketplace. In this path-cutting work, Wiersema provides new benchmarks for ranking businesses in this new economy and reveals the strategies
... Read more

Also available as: Audiobook
Digital Disciplines

Attaining Market Leadership via the Cloud, Big Data, Social, Mobile, and the Internet of Things

by Joe Weinman ...

Series series Wiley CIO
Leverage digital technologies to achieve competitive advantage through market-leading processes, products and services, customer relationships, and innovationHow does Information Technology enable competitive advantage? Digital Disciplines details four strategies that exploit today's digital technologies to create unparalleled customer value. Using non-technical language, this book describes the ... Read more

$21.00 USD

Leverage digital technologies to achieve competitive advantage through market-leading processes, products and services, customer relationships, and innovationHow does Information Technology enable competitive advantage? Digital Disciplines details four strategies that exploit today's digital technologies to create unparalleled customer value. Using non-technical language, this book describes the
... Read more
Audiobook

The New Market Leaders

Who's Winning and How in the Battle for Customers

by Fred Wiersema ...

Narrated by Fred Wiersema ...

Abridged

3 hours 27 min

In the decade since Fred Wiersema coauthored the #1 bestseller The Discipline of Market Leaders, a momentous shift has occured. We have entered an age of customer scarcity--an age in which exciting, often unorthodox companies are revolutionizing the global marketplace. In this path-cutting work, Wiersema provides new benchmarks for ranking businesses in this new economy and reveals the strategies ... Read more

$14.99 USD

Also available as: eBook

In the decade since Fred Wiersema coauthored the #1 bestseller The Discipline of Market Leaders, a momentous shift has occured. We have entered an age of customer scarcity--an age in which exciting, often unorthodox companies are revolutionizing the global marketplace. In this path-cutting work, Wiersema provides new benchmarks for ranking businesses in this new economy and reveals the strategies
... Read more

Also available as: eBook

Understanding Michael Porter

The Essential Guide to Competition and Strategy

by Joan Magretta ...

Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.Understanding Michael Porter sets the record straight, ... Read more

$25.19 USD or Free with Kobo Plus

Also available as: Audiobook

Competitive advantage. The value chain. Five forces. Industry structure. Differentiation. Relative cost. If you want to understand how companies achieve and sustain competitive success, Michael Porter’s frameworks are the foundation. But while everyone in business may know Porter’s name, many managers misunderstand and misuse his concepts.Understanding Michael Porter sets the record straight,
... Read more

Also available as: Audiobook
14 Big Online Marketing Ideas For Small Businesses On A Small Budget

by Wolfgang Matejek ...

14 ways to maximise the exposure of a small business to new clients without having to spend thousands on extensive marketing campaigns and expensive advertising. ... Read more

$0.99 USD or Free with Kobo Plus

14 ways to maximise the exposure of a small business to new clients without having to spend thousands on extensive marketing campaigns and expensive advertising.
... Read more
Ten Simple Steps to Start Teaching Online

by T. Iskilieva ...

Teaching is a rewarding career but sometimes it is difficult to make ends meet on a teacher's salary. There are many opportunities for teachers to earn a little income on the side and online teaching is one of the best. Many teachers choose to offer tutoring services in the evenings or on the weekends. Tutoring is also the ideal way for a teacher to earn some money during their summer downtime. ... Read more

Free

Teaching is a rewarding career but sometimes it is difficult to make ends meet on a teacher's salary. There are many opportunities for teachers to earn a little income on the side and online teaching is one of the best. Many teachers choose to offer tutoring services in the evenings or on the weekends. Tutoring is also the ideal way for a teacher to earn some money during their summer downtime.
... Read more
How to Write a Business Plan That Works

by Paul Smith ...

A соllеаguе оnсе tоld mе that 'еvеn a bad рlаn iѕ better than nо plan at all'. A bаd рlаn аt lеаѕt shows thаt уоu have givеn ѕоmе thought tо thе direction уоu want tо gо in.A good рlаn tаkеѕ timе аnd еffоrt, especially thе firѕt time you dо оnе and mаnу business owners оr ореrаtоrѕ think they don't hаvе the time, or dоn't see thе vаluе in it. But bеliеvе mе... it iѕ wоrth thе timе and еffоrt! ... Read more

$1.99 USD or Free with Kobo Plus

A соllеаguе оnсе tоld mе that 'еvеn a bad рlаn iѕ better than nо plan at all'. A bаd рlаn аt lеаѕt shows thаt уоu have givеn ѕоmе thought tо thе direction уоu want tо gо in.A good рlаn tаkеѕ timе аnd еffоrt, especially thе firѕt time you dо оnе and mаnу business owners оr ореrаtоrѕ think they don't hаvе the time, or dоn't see thе vаluе in it. But bеliеvе mе... it iѕ wоrth thе timе and еffоrt!
... Read more
HOW TO START YOUR OWN HIGHLY PROFITABLE RESUME WRITING SERVICE

by Alexey ...

$1.99 USD

Rakuten Kobo

eReaders

Apps

Accessories

What is Kobo Super Points?

Reward Yourself

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

Top Series in United States

Wiley CIO

How to Design a Great Customer Experience

Whats Your Customers Problem?

The Discipline of Market Leaders

How to Build Customer Confidence

The New Market Leaders

Digital Disciplines

The New Market Leaders

People who read these also enjoyed

Understanding Michael Porter

14 Big Online Marketing Ideas For Small Businesses On A Small Budget

Ten Simple Steps to Start Teaching Online

How to Write a Business Plan That Works

HOW TO START YOUR OWN HIGHLY PROFITABLE RESUME WRITING SERVICE

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

Top Series in United States

Wiley CIO

Show:

People who read these also enjoyed