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edward c brewer

Showing 1 - 12 of 12 results for “edward c brewer
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  • Better Customer Service

    Simple Rules You Can Apply Today

    This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant.An author team with extensive cross-sector experience provides a foundation that will help improve customer service no matter the type of organization or situation, ... Read more

    $48.99 USD

  • Religious Rhetoric

    Dividing a Nation or Building Community

    Religious Rhetoric: Dividing a Nation or Building Community examines religious rhetoric and its creation of both division and unity from a variety of perspectives and issues. Religion, in a variety of forms, is central to our understanding of who we are and how we respond to the world around us. Even those who claim not to have a religious faith have religion in the sense that they have a ... Read more

    $80.99 USD

  • Free Speech On Trial

    Communication Perspectives on Landmark Supreme Court Decisions

    Describes landmark free speech decisions of the Supreme Court while highlighting the issues of language, rhetoric, and communication that underlie them.At the intersection of communication and First Amendment law reside two significant questions: What is the speech we ought to protect, and why should we protect it? The 20 scholars of legal communication whose essays are gathered in this volume ... Read more

    $28.79 USD

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  • Work Rules!

    Insights from Inside Google That Will Transform How You Live and Lead

    by Laszlo Bock ...
    **A groundbreaking inquiry into the philosophy of work, and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed, from the visionary head of Google's innovative People Operations."A true masterpiece." —Forbes.com**"We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and ... Read more

    $14.99 USD

  • How Judges Think

    A distinguished and experienced appellate court judge, Posner offers in this new book a unique and, to orthodox legal thinkers, a startling perspective on how judges and justices decide cases. ... Read more

    $17.29 USD

  • The U.S. Supreme Court

    A Very Short Introduction

    Series series Very Short Introductions
    For thirty years, Linda Greenhouse, the Pulitzer Prize-winning author of The U.S. Supreme Court: A Very Short Introduction, chronicled the activities of the justices as the Supreme Court correspondent for the New York Times. In this concise volume, she draws on her deep knowledge of the court's history as well as of its written and unwritten rules to show the reader how the Supreme Court really ... Read more

    $7.99 USD

  • Brainfluence

    100 Ways to Persuade and Convince Consumers with Neuromarketing

    by Roger Dooley ...
    Practical techniques for applying neuroscience and behavior research to attract new customersBrainfluence explains how to practically apply neuroscience and behavior research to better market to consumers by understanding their decision patterns. This application, called neuromarketing, studies the way the brain responds to various cognitive and sensory marketing stimuli. Analysts use this to ... Read more

    $15.00 USD

  • Uncertain Justice

    The Roberts Court and the Constitution

    "Illuminating. . . . [Tribe and Matz] offer well-crafted overviews of key cases decided by the Roberts Court [and] chart the Supreme Court's conservative path." — Chicago TribuneFrom Citizens United to its momentous rulings regarding Obamacare and gay marriage, the Supreme Court under Chief Justice John Roberts has profoundly affected American life. Yet the court remains a mysterious institution, ... Read more

    $17.29 USD

  • Designing for Growth

    A Design Thinking Tool Kit for Managers

    Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Liedtka and Ogilvie cover the mind-set, techniques, and vocabulary of design thinking, unpack the mysterious connection between design and growth, and teach managers in a straightforward way how to ... Read more

    $20.89 USD

  • Reflections on Judging

    For Richard Posner, legal formalism and formalist judges--notably Antonin Scalia--present the main obstacles to coping with the dizzying pace of technological advance. Posner calls for legal realism--gathering facts, considering context, and reaching a sensible conclusion that inflicts little collateral damage on other areas of the law. ... Read more

    $30.29 USD

  • Exceptional Service, Exceptional Profit

    The Secrets of Building a Five-Star Customer Service Organization

    What if you could protect your business against competitive inroads, once and for all?Customer service experts Leonardo Inghilleri and Micah Solomon's anticipatory customer service approach was first developed at The Ritz-Carlton as well as at Solomon's company Oasis, and has since proven itself in countless companies around the globe--from luxury giant BVLGARI to value-sensitive auto parts leader ... Read more

    $11.49 USD

  • The American Supreme Court

    Series series The Chicago History of American Civilization
    The sixth edition of the classic and concise account of the US Supreme Court, its history, and its place in American politics.For more than fifty years, Robert G. McCloskey's classic work on the Supreme Court's role in constructing the US Constitution has introduced generations of students to the workings of our nation's highest court.As in prior editions, McCloskey's original text remains ... Read more

    $21.59 USD or Free with Kobo Plus