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Implementing Key Account Management

Designing Customer-Centric Processes for Mutual Growth

by Dr Javier Marcos, Mark Davies, Dr Rodrigo Guesalaga, Dr Sue Holt ...

Implementing Key Account Management is a highly practical handbook that guides readers through the realities of rolling out a functional key account management programme. The book offers an integrated framework for key account management (KAM) that businesses can use to design or further develop strategic customer management programmes, enabling them to overcome the obstacles that organizations ... Read more

$46.79 USD

Implementing Key Account Management is a highly practical handbook that guides readers through the realities of rolling out a functional key account management programme. The book offers an integrated framework for key account management (KAM) that businesses can use to design or further develop strategic customer management programmes, enabling them to overcome the obstacles that organizations
... Read more
The High-Performing Key Account Manager

Creating Sustained Value with Strategic Customers

by Dr Javier Marcos, Dr Rodrigo Guesalaga, Andrew Hough, Richard Vincent ...

Looking to develop the skills and strategies needed to excel as a key account manager and drive profitable growth?The High-Performing Key Account Manager is a practical, aspirational guide tailored for mid-career professionals eager to build credibility and lead strategic customer relationships. This book offers proven models and actionable tools to help you develop core competencies, foster trust ... Read more

$31.49 USD

Looking to develop the skills and strategies needed to excel as a key account manager and drive profitable growth?The High-Performing Key Account Manager is a practical, aspirational guide tailored for mid-career professionals eager to build credibility and lead strategic customer relationships. This book offers proven models and actionable tools to help you develop core competencies, foster trust
... Read more

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

by Mark Stein, Lilith Christiansen ...

CAPTURE THE ONBOARDING MARGIN WITH THE "4 PILLARS" OF SUCCESSFUL ONBOARDING"Bringing a new employee on board can be the start of a rewarding relationship or the beginning of a missed opportunity. This smart book can teach you how to make the most of each employee's career starting on Day One."—Daniel H. Pink, author of DRIVE and A WHOLE NEW MIND"This book has the potential to change the way that ... Read more

$22.39 USD

CAPTURE THE ONBOARDING MARGIN WITH THE "4 PILLARS" OF SUCCESSFUL ONBOARDING"Bringing a new employee on board can be the start of a rewarding relationship or the beginning of a missed opportunity. This smart book can teach you how to make the most of each employee's career starting on Day One."—Daniel H. Pink, author of DRIVE and A WHOLE NEW MIND"This book has the potential to change the way that
... Read more
Talent Management

Strategies for Success From Six Leading Companies

Edited by Larry Israelite ...

Getting the most from the people in your organization is more important than ever. Talent Management delivers contributions from 10 authors, including in-depth case studies about six major organizations:CiscoMcDonald'sAvonChildren's Healthcare of AtlantaCienaLiberty MutualThe authors of each chapter tell their own stories, discussing the widely varied approaches that worked in their companies and ... Read more

$20.19 USD or Free with Kobo Plus

Getting the most from the people in your organization is more important than ever. Talent Management delivers contributions from 10 authors, including in-depth case studies about six major organizations:CiscoMcDonald'sAvonChildren's Healthcare of AtlantaCienaLiberty MutualThe authors of each chapter tell their own stories, discussing the widely varied approaches that worked in their companies and
... Read more
Strategic Workforce Planning

Developing Optimized Talent Strategies for Future Growth

by Ross Sparkman ...

Is your workforce strategy ready to meet future business demands?Strategic Workforce Planning by Ross Sparkman is a comprehensive guide for senior HR leaders and executives who want to align people strategy with business goals and deliver sustainable competitive advantage.Fully updated with new chapters on remote work strategies and operational workforce planning, this edition equips leaders with ... Read more

$35.09 USD

Is your workforce strategy ready to meet future business demands?Strategic Workforce Planning by Ross Sparkman is a comprehensive guide for senior HR leaders and executives who want to align people strategy with business goals and deliver sustainable competitive advantage.Fully updated with new chapters on remote work strategies and operational workforce planning, this edition equips leaders with
... Read more
Organization Development

Developing the Processes and Resources for High-Tech Businesses

by Baisham Chatterjee ...

This book looks at understanding how to correlate these created resources in a sequence, so that any modern highly creative business with around 100-1500 or more employees understand how they should grow and profit from it. The market exists in a highly competitive environment and so I used ideas like competitive benchmarking, vision, modern analysis of core competence, best practices, ... Read more

$8.69 USD

This book looks at understanding how to correlate these created resources in a sequence, so that any modern highly creative business with around 100-1500 or more employees understand how they should grow and profit from it. The market exists in a highly competitive environment and so I used ideas like competitive benchmarking, vision, modern analysis of core competence, best practices,
... Read more
Breaking Down HR

The Basics You Need to Know

by E. Johnson ...

Master the Art of Human Resources: Your Guide to Thriving in Today's WorkplaceEmbark on an enlightening journey into the heart of the modern workplace with "Breaking Down HR: The Basics You Need to Know." This comprehensive guide peels back the layers of Human Resources, unveiling its significance not just as a department, but as a pivotal force in shaping successful organizations. Whether you're ... Read more

$5.99 USD or Free with Kobo Plus

Master the Art of Human Resources: Your Guide to Thriving in Today's WorkplaceEmbark on an enlightening journey into the heart of the modern workplace with "Breaking Down HR: The Basics You Need to Know." This comprehensive guide peels back the layers of Human Resources, unveiling its significance not just as a department, but as a pivotal force in shaping successful organizations. Whether you're
... Read more
Manager's Guide to Mentoring

by Curtis J. Crawford ...

Series series Briefcase Books Series
Create new solutions to old problems with the power of mentoring!Mentoring is an extraordinarily powerful way of getting top performance from every employee. It’s one of the hottest management techniques used in business today, and every manager serious about developing talented employees and implementing change in his or her organization needs to master it. Manager’s Guide to Mentoring is a ... Read more

$13.69 USD

Create new solutions to old problems with the power of mentoring!Mentoring is an extraordinarily powerful way of getting top performance from every employee. It’s one of the hottest management techniques used in business today, and every manager serious about developing talented employees and implementing change in his or her organization needs to master it. Manager’s Guide to Mentoring is a
... Read more
Organizational Behavior Essentials You Always Wanted To Know

A Comprehensive Guide to Leadership, Motivation, Team Dynamics, & Workplace Dynamics for Managers

by Vic Clesceri, Vibrant Publishers ...

A Comprehensive Guide to Leadership, Motivation, Team Dynamics, & Workplace Dynamics for Managers. Improve your leadership and management skills by applying the core concepts of organizational behavior.Grasp the intricacies of dynamic workplaces within a global context.Evaluate personal performance drivers such as motivation, decision-making, and problem-solvingCultivate essential group work ... Read more

$32.39 USD or Free with Kobo Plus

A Comprehensive Guide to Leadership, Motivation, Team Dynamics, & Workplace Dynamics for Managers. Improve your leadership and management skills by applying the core concepts of organizational behavior.Grasp the intricacies of dynamic workplaces within a global context.Evaluate personal performance drivers such as motivation, decision-making, and problem-solvingCultivate essential group work
... Read more
Organizational Behavior Essentials You Always Wanted To Know

by Vibrant Publishers ...

Series series Self-Learning Management Series
Master organizational behavior concepts with this self-study book and become a leader of better management practices.After reading this book, you will be able to learn:Meaning of organizational behaviorBest practices for managing topics such as office politics, diversity, learning and development, and stress in the workforceHow organizations develop and retain talent</stron... ... Read more

$17.99 USD or Free with Kobo Plus

Master organizational behavior concepts with this self-study book and become a leader of better management practices.After reading this book, you will be able to learn:Meaning of organizational behaviorBest practices for managing topics such as office politics, diversity, learning and development, and stress in the workforceHow organizations develop and retain talent</stron...
... Read more
Infinite Value

Accelerating Profitable Growth Through Value-based Selling

by Mark Davies ...

During the recessionary period of 2008-9, many organizations followed a business model that was ill-suited to long-term prosperity and strong profits, instead focusing on cost-cutting initiatives in order to survive. Post-recession, there is more optimism around investment, but changing from an entrenched cost-focused strategy can prove to be challenging.Infinite Value offers a value-based ... Read more

$27.69 USD

During the recessionary period of 2008-9, many organizations followed a business model that was ill-suited to long-term prosperity and strong profits, instead focusing on cost-cutting initiatives in order to survive. Post-recession, there is more optimism around investment, but changing from an entrenched cost-focused strategy can prove to be challenging.Infinite Value offers a value-based
... Read more
Fixing Performance Management

How to develop and use KPIs and appraisals to manage your team

by Andreas Petrou ...

Performance management is one of the most important practices in any organization, yet studies show that on average over 50% of line managers and employees disengage from key performance management activities. Why is this happening? And what should senior managers and line managers do to make performance management more meaningful?From my experience as an academic and management consultant, I ... Read more

$9.99 USD

Performance management is one of the most important practices in any organization, yet studies show that on average over 50% of line managers and employees disengage from key performance management activities. Why is this happening? And what should senior managers and line managers do to make performance management more meaningful?From my experience as an academic and management consultant, I
... Read more

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Implementing Key Account Management

The High-Performing Key Account Manager

People who read these also enjoyed

Successful Onboarding: Strategies to Unlock Hidden Value Within Your Organization

Talent Management

Strategic Workforce Planning

Organization Development

Breaking Down HR

Manager's Guide to Mentoring

Organizational Behavior Essentials You Always Wanted To Know

Organizational Behavior Essentials You Always Wanted To Know

Infinite Value

Fixing Performance Management

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