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“dr benjamin palmer”

Showing 1 - 12 of 12 results for “dr benjamin palmer”
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  • The Emotionally Intelligent Salesperson

    Understanding How Emotions Impact Sales Success

    by David R. Smith, Dr. Benjamin Palmer ...
    The Emotionally Intelligent Salesperson explores how our emotions impact the decisions we make, the behaviors we display, and our performance in a sales environment. By understanding our emotions and the emotions of others, we are in a better position to positively influence the sales conversation to achieve sales success. In this sales guide, learn how to: • improve sales performance from an ... Read more

    $3.99 USD

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  • The Art and Science of Dealing with Difficult People

    by David Brown ...
    In The Art and Science of Dealing with Difficult People, David Brown pinpoints the seven principles of relationship building that are crucial to creating a successful working environment. Brown breaks down each principle by providing easy to understand instructions and universally applicable management skills.Brown’s philosophy is to approach work place discord as a problem from both a managerial ... Read more

    $8.99 USD

  • Dealing with Difficult People

    by David Brown ...
    Series series Collins Business Secrets
    The tricks that experts and top professionals use to overcome difficult people.Get results fast with this quick, easy guide to the fundamentals of Dealing with Difficult PeopleIncludes how to:• Understand the different types of troublemakers• Stay calm and firm when other people can’t• Deal with difficult bosses, direct reports, and colleagues• Create win-win scenarios• Develop productive ... Read more

    $0.99 USD

  • Dealing with Difficult People

    Handling those crucial conversations

    by Gerard Strong ...
    Series series Difficult Conversations
    Think of a conversation you have been putting off.Have you got it?okThen let’s go...Those times when you know you should talk to someone, but you don’t. Maybe you have tried before and it went badly. Or maybe you fear that talking will only make the situation worse.Still, there is a feeling of being stuck, and you would like to free up that stuck energy for more useful purposes. There are many ... Read more

    $6.70 USD

  • What Makes a Leader? (Harvard Business Review Classics)

    by Daniel Goleman ...
    Series series Harvard Business Review Classics
    When asked to define the ideal leader, many would emphasize traits such as intelligence, toughness, determination, and vision—the qualities traditionally associated with leadership. Often left off the list are softer, more personal qualities—but they are also essential. Although a certain degree of analytical and technical skill is a minimum requirement for success, studies indicate that emotional ... Read more

    $8.69 USD or Free with Kobo Plus

  • The Emotional Intelligence Workbook: Teach Yourself

    by Jill Dann, Derek Dann ...
    Do you want to be able to persuade, influence, or empathise with people in any situation? Do you want to be able to click with people instantly? Do you want people to trust you?This new Teach Yourself Workbook doesn't just tell you what emotional intelligence is. It accompanies you every step of the way, with diagnostic tools, goal-setting charts, practical exercises, and many more features ideal ... Read more

    $3.99 USD

  • How to Manage Difficult Staff (and stop going crazy)

    by Peter O'Neill ...
    This book provides all the systems, techniques and knowledge you need to effectively manage "difficult" staff, overcome staff conflict and become a far more productive manager.Every manager has problems with staff at some stage. Unfortunately, there are some really "difficult" employees that cause much greater stress and frustration mainly because managers just don't know the most effective way to ... Read more

    $9.99 USD or Free with Kobo Plus

  • Leader's Guide to Managing People, The

    How to Use Soft Skills to Get Hard Results

    by Mike Brent, Fiona Dent ...
    Mike Brent is a Client and Programme Director at Ashridge. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen. Fiona Dent is a Director of Executive Education at Ashridge. She has worked with a range of organisations and clients on a national and international basis. Mike and Fiona are ... Read more

    $12.39 USD

  • Leader's Guide to Emotional Agility (Emotional Intelligence), The

    How To Use Soft Skills To Get Hard Results

    by Kerrie Fleming ...
    Dr. Kerrie Fleming is the Director of the Ashridge Leadership Centre and Head of the Leadership and People faculty at Ashridge, specialising in emotional intelligence (EI). Kerrie has designed and delivered customised MBA and open leadership and management development programmes for the Foreign Office, Continental, Abu Dhabi Executive Council, BNP Paribas, Azadea and MUFG. ... Read more

    $12.39 USD

  • Developing Direct Reports

    Taking the guesswork out of leading leaders

    by Corrinne Armour, Anneli Blundell, Belinda Cohen ...
    Strong leadership is essential to the success of any organisation and in today’s world strong leadership must be realised at all levels. When leadership development fails, performance gaps increase. This adversely impacts company culture, delivery of organisational objectives and the bottom line. This book was written to change the way leaders think about and drive performance development for ... Read more

    $14.39 USD

  • Mental Wealth

    An Essential Guide to Workplace Mental Health and Wellbeing

    by Emi Golding, Peter Diaz ...
    Mental Wealth reveals an approach to workplace mental health and wellbeing that is proven to actually get results.Despite having a huge impact on the productivity, profitability, and culture of organizations, there is very little guidance currently provided to managers and leaders on how to effectively manage workplace mental health and wellbeing. What does exist is often focused on the legal ... Read more

    $8.09 USD or Free with Kobo Plus

  • Dealing With The Tough Stuff

    How To Achieve Results From Key Conversations

    by Darren Hill, Alison Hill, Sean Richardson ...
    A practical toolkit for handling workplace conflict and difficult conversationsDealing with the Tough Stuff is the business leader's critical guide to handling difficult conversations in the workplace. Based on the science of human behaviour — both verbal and nonverbal — this book is packed full of practical and pragmatic strategies for managing conflict situations. You'll learn a variety of ... Read more

    $14.00 USD