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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

by Doug Lipp ...

With a Foreword by Jim Cora, former Chairman of Disneyland International"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that ... Read more

$20.79 USD

With a Foreword by Jim Cora, former Chairman of Disneyland International"A leadership blueprint, applicable in any organization." -- Captain D. Michael Abrashoff, U.S. Navy (Ret.), and author of It's Your Ship"When I first arrived at The Walt Disney Company, I was surprised to find I had to go back to school--at Disney University! There, I learned the fundamentals of guest service that
... Read more
Audiobook

Disney U

How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

by Doug Lipp ...

Unabridged

5 hours 56 min

Leadership lessons from the iconic brand you can use to drive Disney-style successIn helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth.Disney U examines how Van France's timeless company ... Read more

$15.99 USD

Leadership lessons from the iconic brand you can use to drive Disney-style successIn helping Walt Disney create “The Happiest Place on Earth,” Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth.Disney U examines how Van France's timeless company
... Read more

The Disney Way, Revised Edition : Harnessing the Management Secrets of Disney in Your Company: Harnessing the Management Secrets of Disney in Your Company

Harnessing the Management Secrets of Disney in Your Company

by Bill Capodagli, Lynn Jackson ...

“So useful you may whistle while you work”- FortuneThe original edition of The Disney Way was awarded a coveted “Best Business Book of the Year” by Fortune magazine. The world's foremost experts on Disney, Bill Capodagli and Lynn Jackson revealed Walt's secret success formula that propelled his company into the highest echelon of business, creativity, innovation, and success.Now this fully revised ... Read more

$12.29 USD

“So useful you may whistle while you work”- FortuneThe original edition of The Disney Way was awarded a coveted “Best Business Book of the Year” by Fortune magazine. The world's foremost experts on Disney, Bill Capodagli and Lynn Jackson revealed Walt's secret success formula that propelled his company into the highest echelon of business, creativity, innovation, and success.Now this fully revised
... Read more
Creating Magic

10 Common Sense Leadership Strategies from a Life at Disney

by Lee Cockerell ...

“It’s not the magic that makes it work; it’s the way we work that makes it magic.”The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results.No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World® ... Read more

$9.99 USD

Also available as: Audiobook

“It’s not the magic that makes it work; it’s the way we work that makes it magic.”The secret for creating “magic” in our careers, our organizations, and our lives is simple: outstanding leadership—the kind that inspires employees, delights customers, and achieves extraordinary business results.No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World®
... Read more

Also available as: Audiobook
Mousejunkies!

More Tips, Tales, and Tricks for a Disney World Fix: All You Need to Know for a Perfect Vacation

by Bill Burke ...

A guidebook with a decidedly different approach, the second edition of Mousejunkies is a collection of humorous travelogues and insider how-to secrets compiled after scores of trips to Walt Disney World. The book draws on the insights of a panel of Disney fanatics - The Mousejunkies - following dozens of personal vacations, trade shows and press trips in recent years. This second edition brings ... Read more

$14.99 USD or Free with Kobo Plus

A guidebook with a decidedly different approach, the second edition of Mousejunkies is a collection of humorous travelogues and insider how-to secrets compiled after scores of trips to Walt Disney World. The book draws on the insights of a panel of Disney fanatics - The Mousejunkies - following dozens of personal vacations, trade shows and press trips in recent years. This second edition brings
... Read more
Cast Member Confidential:

by Chris Mitchell ...

This is the story that Disney would never tell you.What do you do when everything in your life falls apart? If you're Chris Mitchell, you run away from home--all the way to Disney World, a place where no one ever dies--and employees, known as Cast Members, aren't allowed to frown. Mitchell shares the behind-the-scenes story of his year in the Mouse's army. From his own personal Disneyfication, to ... Read more

$10.49 USD

This is the story that Disney would never tell you.What do you do when everything in your life falls apart? If you're Chris Mitchell, you run away from home--all the way to Disney World, a place where no one ever dies--and employees, known as Cast Members, aren't allowed to frown. Mitchell shares the behind-the-scenes story of his year in the Mouse's army. From his own personal Disneyfication, to
... Read more
Alien Sex

19 Tales by the Masters of Science Fiction and Dark Fantasy

by Ellen Datlow ...

Harlan Ellison, Richard Christian Matheson, Connie Willis, and many more contribute to a compelling psychological exploration of the many shades of love.World Fantasy Award–Winning EditorAn incubus disguised as a high school girl puts a disturbing spin on the teacher/student fantasy. An engineer creates a robot with unexpected consequences during the end of the world. A man becomes the pet of ... Read more

$12.99 USD or Free with Kobo Plus

Harlan Ellison, Richard Christian Matheson, Connie Willis, and many more contribute to a compelling psychological exploration of the many shades of love.World Fantasy Award–Winning EditorAn incubus disguised as a high school girl puts a disturbing spin on the teacher/student fantasy. An engineer creates a robot with unexpected consequences during the end of the world. A man becomes the pet of
... Read more
How Google Works

by Eric Schmidt, Jonathan Rosenberg ...

In this insider’s look into the world’s biggest tech company, former CEO and SVP of Google share how they helped engineer a new strategy and philosophy to help them thrive—a perfect book for seasoned business employees and the tech curious.Today, Google is a global icon that regularly pushes the boundaries of innovation in a variety of fields. How Google Works is an entertaining, page-turning ... Read more

$12.99 USD

Also available as: Audiobook

In this insider’s look into the world’s biggest tech company, former CEO and SVP of Google share how they helped engineer a new strategy and philosophy to help them thrive—a perfect book for seasoned business employees and the tech curious.Today, Google is a global icon that regularly pushes the boundaries of innovation in a variety of fields. How Google Works is an entertaining, page-turning
... Read more

Also available as: Audiobook
What Got You Here Won't Get You There

How Successful People Become Even More Successful

by Marshall Goldsmith, Mark Reiter ...

Whether you are near the top of the ladder or still have a ways to climb, this book serves as an essential guide to help you eliminate your dysfunctions and move to where you want to go.Marshall Goldsmith is an expert at helping global leaders overcome their sometimes unconscious annoying habits and attain a higher level of success. His one-on-one coaching comes with a six-figure price tag. But, ... Read more

Was $13.99 USD Now $2.99 USD

Also available as: Audiobooks

Whether you are near the top of the ladder or still have a ways to climb, this book serves as an essential guide to help you eliminate your dysfunctions and move to where you want to go.Marshall Goldsmith is an expert at helping global leaders overcome their sometimes unconscious annoying habits and attain a higher level of success. His one-on-one coaching comes with a six-figure price tag. But,
... Read more

Also available as: Audiobooks
The Happiness Advantage

How a Positive Brain Fuels Success in Work and Life

by Shawn Achor ...

INTERNATIONAL BESTSELLER • An engaging, deeply researched guide to flourishing in a world of increasing stress and negativity—the inspiration for one of the most popular TED Talks of all time“Powerful [and] charming . . . A book for just about anyone . . . The philosophies in this book are easily the best wire frames to build a happy and successful life.”—MediumHappiness is not the belief that we ... Read more

$13.99 USD

INTERNATIONAL BESTSELLER • An engaging, deeply researched guide to flourishing in a world of increasing stress and negativity—the inspiration for one of the most popular TED Talks of all time“Powerful [and] charming . . . A book for just about anyone . . . The philosophies in this book are easily the best wire frames to build a happy and successful life.”—MediumHappiness is not the belief that we
... Read more
Still Foolin' 'Em

Where I've Been, Where I'm Going, and Where the Hell Are My Keys?

by Billy Crystal ...

The New York Times BestsellerAudiobook Nominated 2014 Grammy Award for Best Spoken Word Album“Still Foolin' ‘Em … moves from one funny, strange and heartfelt moment to the next as smoothly as the best of the nine Academy Awards shows Crystal hosted.” —Los Angeles TimesHilarious and heartfelt observations on aging from one of America's favorite comedians as he turns 65, and a look back at a ... Read more

$14.99 USD

Also available as: Audiobook

The New York Times BestsellerAudiobook Nominated 2014 Grammy Award for Best Spoken Word Album“Still Foolin' ‘Em … moves from one funny, strange and heartfelt moment to the next as smoothly as the best of the nine Academy Awards shows Crystal hosted.” —Los Angeles TimesHilarious and heartfelt observations on aging from one of America's favorite comedians as he turns 65, and a look back at a
... Read more

Also available as: Audiobook
The Innovators

How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution

by Walter Isaacson ...

Following his blockbuster biography of Steve Jobs, Walter Isaacson’s New York Times bestselling and critically acclaimed The Innovators is a “riveting, propulsive, and at times deeply moving” (The Atlantic) story of the people who created the computer and the internet.What were the talents that allowed certain inventors and entrepreneurs to turn their visionary ideas into disruptive realities? ... Read more

$16.99 USD

Also available as: Audiobooks

Following his blockbuster biography of Steve Jobs, Walter Isaacson’s New York Times bestselling and critically acclaimed The Innovators is a “riveting, propulsive, and at times deeply moving” (The Atlantic) story of the people who created the computer and the internet.What were the talents that allowed certain inventors and entrepreneurs to turn their visionary ideas into disruptive realities?
... Read more

Also available as: Audiobooks

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Disney U: How Disney University Develops the World's Most Engaged, Loyal, and Customer-Centric Employees

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People who read these also enjoyed

The Disney Way, Revised Edition : Harnessing the Management Secrets of Disney in Your Company: Harnessing the Management Secrets of Disney in Your Company

Creating Magic

Mousejunkies!

Cast Member Confidential:

Alien Sex

How Google Works

What Got You Here Won't Get You There

The Happiness Advantage

Still Foolin' 'Em

The Innovators

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