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Before You Say Yes ...

A Guide to the Pleasures and Pitfalls of Volunteer Boards

by Doreen Pendgracs ...

Doreen Pendgracs has sat on various boards of directors for the past twenty-five years. During that time, she has gleaned valuable information that she shares in an easy-to-understand, conversational style for novices and seasoned members alike. Whether you're asked to sit on a trade union board, a non-profit board for a community group or church, a business-focused board of an association or ... Read more

$7.19 USD or Free with Kobo Plus

Doreen Pendgracs has sat on various boards of directors for the past twenty-five years. During that time, she has gleaned valuable information that she shares in an easy-to-understand, conversational style for novices and seasoned members alike. Whether you're asked to sit on a trade union board, a non-profit board for a community group or church, a business-focused board of an association or
... Read more

The Etiquette Advantage in Business, Third Edition

Personal Skills for Professional Success

by Peter Post, Anna Post, Lizzie Post, Daniel Post Senning ...

$19.99 USD
Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And Business

by Richard Carroll ...

Today only, get Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And BusinessThis book contains proven steps and strategies on how to understand the hidden meanings of body language. "Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And Business" helps you decode some of ... Read more

$2.99 USD

Today only, get Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And BusinessThis book contains proven steps and strategies on how to understand the hidden meanings of body language. "Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And Business" helps you decode some of
... Read more
The Complete English Tradesman (Mobi Classics)

by Daniel Defoe ...

This is an electronic edition of the complete book complemented by author biography. This book features a table of contents linked to every chapter. The book was designed for optimal navigation on the iPad, Nook, PDA, Smartphone, and other electronic readers. It is formatted to display on all electronic devices including eReaders, Smartphones and other Mobile Devices with a small display. ... Read more

$0.99 USD or Free with Kobo Plus

This is an electronic edition of the complete book complemented by author biography. This book features a table of contents linked to every chapter. The book was designed for optimal navigation on the iPad, Nook, PDA, Smartphone, and other electronic readers. It is formatted to display on all electronic devices including eReaders, Smartphones and other Mobile Devices with a small display.
... Read more
Business Philosophy according to Enzo Ferrari

by Patrick Henz ...

“An inspiration for managers, leaders and everybody interested in Enzo Ferrari's life.”Born 1898 in the Northern-Italian city of Modena, Enzo Ferrari lived his dream and founded the world’s most famous sports car manufacturer. This book analyzes how he achieved his goals by what are considered to be modern concepts. Or were leadership theories, emotional intelligence, business ethics, client ... Read more

$7.50 USD or Free with Kobo Plus

“An inspiration for managers, leaders and everybody interested in Enzo Ferrari's life.”Born 1898 in the Northern-Italian city of Modena, Enzo Ferrari lived his dream and founded the world’s most famous sports car manufacturer. This book analyzes how he achieved his goals by what are considered to be modern concepts. Or were leadership theories, emotional intelligence, business ethics, client
... Read more
Great Customer Service Over the Telephone

Customer Service Training Series, #4

by Kimberly Peters ...

Series Book 4 - Customer Service Training Series
The telephone can be your greatest friend or your worst enemy. It all depends on how you use it!You would be surprised at the number of times the telephone either makes or breaks the customer relationship. How it can make things so much better or make them so much worse. Often it is just one simple word or action that makes the whole difference!Communicating over the phone is so much different ... Read more

$7.99 USD or Free with Kobo Plus

The telephone can be your greatest friend or your worst enemy. It all depends on how you use it!You would be surprised at the number of times the telephone either makes or breaks the customer relationship. How it can make things so much better or make them so much worse. Often it is just one simple word or action that makes the whole difference!Communicating over the phone is so much different
... Read more
Cowboy Ethics

What It Takes to Win at Life

by James P. Owen ...

A new approach to business ethics is quietly taking hold in executive suites and corporate boardrooms across America. Frustrated by an epidemic of misbehavior at all employee levels, management teams are getting back to basics-back to the idea that personal character and individual responsibility are the ultimate keys to integrity, just as they were back in the days of the Open Range.A decade ago, ... Read more

$16.99 USD

A new approach to business ethics is quietly taking hold in executive suites and corporate boardrooms across America. Frustrated by an epidemic of misbehavior at all employee levels, management teams are getting back to basics-back to the idea that personal character and individual responsibility are the ultimate keys to integrity, just as they were back in the days of the Open Range.A decade ago,
... Read more
If You Want Your Car Fixed Don’t Go to A Mechanic

by Potter ...

This e-book is about how I was robbed of my money and my mental stability by the auto mechanic industry. My self esteem and quality of life was robbed by a few mechanics who really were only out for profits. In this ebook I share my experience and give good sound advice on what I think you as a consumer should do before choosing a mechanic this book is enlightening.By reading my story if my help ... Read more

$4.99 USD

This e-book is about how I was robbed of my money and my mental stability by the auto mechanic industry. My self esteem and quality of life was robbed by a few mechanics who really were only out for profits. In this ebook I share my experience and give good sound advice on what I think you as a consumer should do before choosing a mechanic this book is enlightening.By reading my story if my help
... Read more
The New How [Paperback]

Creating Business Solutions Through Collaborative Strategy

by Nilofer Merchant ...

What people are saying about The New How"How are you going to get rid of your Air Sandwich if you don't even know what it is? Provocative and practical at the same time."--Seth Godin, author of Linchpin"The New How is informative and provides exciting insights because the suggestions are practical and doable. Merchant gets the new reality--leadership fails not so much from flawed strategy as it ... Read more

$13.99 USD

What people are saying about The New How"How are you going to get rid of your Air Sandwich if you don't even know what it is? Provocative and practical at the same time."--Seth Godin, author of Linchpin"The New How is informative and provides exciting insights because the suggestions are practical and doable. Merchant gets the new reality--leadership fails not so much from flawed strategy as it
... Read more
The Elements of Ethics for Professionals

by W. Brad Johnson, Charles R. Ridley ...

From the authors of Elements of Mentoring, this handy guide pulls the existing research on the delicate balance of professional ethics into one concise source.Johnson and Ridley explore seventy-five of the most important and pithy truths for supervisors in all fields, including questions of integrity, loyalty, justice, respect, and delivering one's best in the business environment. The authors ... Read more

$12.99 USD

From the authors of Elements of Mentoring, this handy guide pulls the existing research on the delicate balance of professional ethics into one concise source.Johnson and Ridley explore seventy-five of the most important and pithy truths for supervisors in all fields, including questions of integrity, loyalty, justice, respect, and delivering one's best in the business environment. The authors
... Read more
Insidious Competition

The Battle for Meaning and the Corporate Image

by Richard Telofski ...

The battle for the meaning of your corporate image is on and Richard Telofski explains how you can fight back in todays online world. The battle is being waged in social media by ordinary and not-so-ordinary competition that subtly and insidiously competes for your companys reputation. Discover this new Insidious Competition, what they do, how they do it, and why they mangle the meaning of your ... Read more

$8.99 USD

The battle for the meaning of your corporate image is on and Richard Telofski explains how you can fight back in todays online world. The battle is being waged in social media by ordinary and not-so-ordinary competition that subtly and insidiously competes for your companys reputation. Discover this new Insidious Competition, what they do, how they do it, and why they mangle the meaning of your
... Read more
Service Recovery Skills

Customer Service Training Series, #7

by Kimberly Peters ...

Series Book 7 - Customer Service Training Series
What do you do when problems occur? How do you respond to difficult or negative situations?The way we respond to problems or negative situations can mean the difference between losing a valuable customer or creating a customer for life!Smart businesses look at customer service problems as opportunities. Opportunities to show the customer just how good you are and how important the customer is. ... Read more

$7.99 USD or Free with Kobo Plus

What do you do when problems occur? How do you respond to difficult or negative situations?The way we respond to problems or negative situations can mean the difference between losing a valuable customer or creating a customer for life!Smart businesses look at customer service problems as opportunities. Opportunities to show the customer just how good you are and how important the customer is.
... Read more

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Before You Say Yes ...

People who read this also enjoyed

The Etiquette Advantage in Business, Third Edition

Body Language: The Secrets Of Body Language, Learn How To Read Body Language & Understand Body Language In Life And Business

The Complete English Tradesman (Mobi Classics)

Business Philosophy according to Enzo Ferrari

Great Customer Service Over the Telephone

Cowboy Ethics

If You Want Your Car Fixed Don’t Go to A Mechanic

The New How [Paperback]

The Elements of Ethics for Professionals

Insidious Competition

Service Recovery Skills

eReaders

Apps

Accessories

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Your Shopping Cart is empty

Available:

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“doreen pendgracs”

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