Skip to main content
Search Button
United States Kobo store Gift Cards Help

Rakuten Kobo

Wishlist

Shopping Cart

You're getting the VIP treatment!

Item(s) unavailable for purchase
Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.
itemsitem
itemsitem

Recommended For You

Loading...


“donna greiner”

Showing 1 - 12 of 12 results for “donna greiner”
Skip side bar filters

  • The Basics of Idea Generation

    by Donna Greiner ...
    Continuous generation and implementation of ideas is critical to creating an environment that helps foster the development of improvement techniques. The Basics of Idea Generation provides a cost-effective method that can help inspire employees to consistently identify and implement new ideas, using a proven five-step process. The process starts by creating an opportunity statement. From there the ... Read more

    $31.99 USD

  • 1,001 Ways to Keep Customers Coming Back

    WOW Ideas That Make Customers Happy and Will Increase Your Bottom Line

    by Donna Greiner, Theodore B. Kinni ...
    Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer LoyaltyImagine having the customer-service secrets of the world's most successful businesses right at your fingertips. With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton, American Express, and other world-class companies keep ... Read more

    $14.99 USD

People who read these also enjoyed

  • Time Management: 24 Techniques to Make Each Minute Count at Work

    by Marc Mancini ...
    Series series The McGraw-Hill Professional Education Series
    MAXIMIZE YOUR PRODUCTIVITY, ENHANCE YOUR MANAGERIAL SKILLS, AND SHARPEN YOUR EDGE IN BUSINESS!They say time is money. And thanks to Time Management, you can make every moment more valuable, through 24 easily mastered techniques that will instantly increase your workplace efficiency. Through clear, concise directions - all informed by real world examples - you'll learn how to match the right ... Read more

    $15.19 USD

  • One to One

    Managing quality time with individuals for engagement and success

    by Robertson Hunter Stewart ...
    This book gives the reader a step by step guide on how to obtain and maintain sustainable competitive advantage through the correct management of individuals in today’s workplace. More importantly, it’s about giving purpose to people at work and increasing their engagement to both you as their manager and the organisation as a whole.Engagement or the lack of it is one of the major challenges that ... Read more

    $4.99 USD

  • Developing Your Human Resources

    by Woodrow Sears ...
    Every employee has potential to become more effective and productive. Developing that potential is an organizational choice and challenge. It doesn't have to be expensive, but it should be intentional, the result of a managerial philosophy, and can be the key to retaining the best employees. The author's doctorate is in Human Resource Development, and the approach he offers really works! ... Read more

    $2.99 USD or Free with Kobo Plus

  • Teach And Grow Your Business: How To Create Multiple Streams of Income, Get More Clients, Work Less And Live More

    by Shanique Thompkins ...
    Are you tired of trading dollars for hours?Do you need creative lead generation strategies?Would you love to take a 4-week vacation without worrying about your finances?Teach and Grow Your Business is a proven blueprint written to help you attract more clients, increase your income, and gain freedom in your life.You will discover how to create lucrative products and programs, promote them us... ... Read more

    $2.99 USD

  • Time Management: 23 Amazing Time-Management Lessons To Become a Great Leader

    by Karla Roth ...
    Time management - the idea is as old as time itself!Are you a leader or future leader looking for sparkling new ideas on time management?This book covers it all - from a complete time management system in four steps through to rare, interesting and unique stand alone tips. Dive into this easy read to discover time management techniques you won't read on the standard tips lists - from 1,2, 3 Work ... Read more

    $4.99 USD

  • It's Okay to Be the Boss

    Participant Workbook

    by Bruce Tulgan ...
    A companion to the dynamic It's Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands-on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. You will gain a clear understanding of which management challenges can be controlled, along with tips and techniques for effectively controlling them. You will also discover the ... Read more

    $52.00 USD

  • 500 Tips for Trainers

    by Phil Race, Brenda Smith ...
    '500 Tips for Trainers' is a treasure trove of more than 500 enlightening, practical suggestions. all are easy to read and simple to use. This handbook is great as a quick reference when it's time to: *organize the venue * create flip charts and handouts * motivate the participants * fill five minutes until coffee! This entertaining book is packed with good ideas, creative techniques, and ... Read more

    $72.99 USD

  • Leadership Networking: Connect, Collaborate, Create

    by Grayson, Baldwin ...
    Leadership networking is not about collecting business cards or schmoozing. It's about building relationships and making alliances in service of others and in service of your organization's work and goals. This book will show you how to enhance your networks and become effective at leadership networking. By seeing networking as an integral part of your role as a leader and by taking action to ... Read more

    $12.29 USD

  • The Uncommon Art And Science Of Giving Feedback

    by Robert Bacal ...
    You give feedback every day, even if you aren't realizing it. Whether it's with a spouse, your child, a co-worker, or an employee, or if you are a trainer or group and learning facilitator, it will be a rare day if you aren't helping someone learn a task, or just learn a little about themselves.It's time to sharpen your feedback skills, and abilility to work with someone to help them learn, ... Read more

    $9.99 USD or Free with Kobo Plus

  • Business Succession Planning

    by Mohammad Aljeemaz ...
    Business succession planning is an ongoing process that identifies necessary competencies, then works to assess, develop, and retain a talent pool of employees, in order to ensure a continuity of leadership for all critical positions. Succession planning is a specific strategy, which spells out the particular steps to be followed to achieve the mission, goals, and initiatives identified in ... Read more

    $8.99 USD or Free with Kobo Plus