Rakuten Kobo

Shopping Cart

Item(s) unavailable for purchase

Please review your cart. You can remove the unavailable item(s) now or we'll automatically remove it at Checkout.

itemsitem

- Unlimited access to eBooks
  
  Unlimited access to audiobooks
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  
  Get 1 credit every month for the audiobook of your choice
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  
  Unlimited access to eBooks
  
  Unlimited access to audiobooks
  
  No commitment, cancel anytime at kobo.com/account/subscriptions
  Audiobook
  by ,
  
  Available:
  
  . No commitment, cancel anytime at kobo.com/account/subscriptions.
  
  Pre-order
  1 audiobook monthly
  
  + FREE 30-day trial
  
  Special Offer
  
  Get 1 credit every month to exchange for an audiobook of your choice
  
  *No commitment, cancel anytime
  
  FREE

itemsitem

Unlimited access to eBooks

Unlimited access to audiobooks

No commitment, cancel anytime at kobo.com/account/subscriptions

Get 1 credit every month for the audiobook of your choice

No commitment, cancel anytime at kobo.com/account/subscriptions

Unlimited access to eBooks

Unlimited access to audiobooks

No commitment, cancel anytime at kobo.com/account/subscriptions
Audiobook
by ,

Available:
. No commitment, cancel anytime at kobo.com/account/subscriptions.

Pre-order
1 audiobook monthly

+ FREE 30-day trial

Special Offer

Get 1 credit every month to exchange for an audiobook of your choice

*No commitment, cancel anytime

FREE

Recommended For You

Skip side bar filters

501 Ways to Roll Out the Red Carpet for Your Customers

Easy-to-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression

by Donna Cutting ...

"Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service." —Sally Hogshead, author of Fascinate 501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your ... Read more

$2.99 USD or Free with Kobo Plus

"Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you'll fascinate your customers with red carpet service." —Sally Hogshead, author of Fascinate 501 Ways to Roll Out the Red Carpet for Your Customers is power-packed with proven, ready-to-implement action ideas to enhance your
... Read more
Employees First!

Inspire, Engage, and Focus on the Heart of Your Organization

by Donna Cutting ...

**"You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty."- Jeffrey W. HayzlettThe world is changing and it’s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers.**How do we get an hourly employee who has never received red carpet customer service, to give it? The answer is ... Read more

$15.89 USD

**"You provide a red-carpet treatment for your employees and they’ll reward you with their effort, time, and loyalty."- Jeffrey W. HayzlettThe world is changing and it’s time to reimagine and reshape your employee experience. Take care of the people who take care of your customers.**How do we get an hourly employee who has never received red carpet customer service, to give it? The answer is
... Read more
The Celebrity Experience

Insider Secrets to Delivering Red Carpet Customer Service

by Donna Cutting ...

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet ... Read more

$20.00 USD

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business’s internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet
... Read more

Crushing It!

How Great Entrepreneurs Build Their Business and Influence—and How You Can, Too

by Gary Vaynerchuk ...

Four-time New York Times bestselling author Gary Vaynerchuk offers new lessons and inspiration drawn from the experiences of dozens of influencers and entrepreneurs who rejected the predictable corporate path in favor of pursuing their dreams by building thriving businesses and extraordinary personal brands.In his 2009 international bestseller Crush It, Gary insisted that a vibrant personal brand ... Read more

$5.99 USD

Also available as: Audiobook

Four-time New York Times bestselling author Gary Vaynerchuk offers new lessons and inspiration drawn from the experiences of dozens of influencers and entrepreneurs who rejected the predictable corporate path in favor of pursuing their dreams by building thriving businesses and extraordinary personal brands.In his 2009 international bestseller Crush It, Gary insisted that a vibrant personal brand
... Read more

Also available as: Audiobook
Essentialism

The Disciplined Pursuit of Less

by Greg McKeown ...

THE LIFE-CHANGING NEW YORK TIMES BESTSELLER • MORE THAN TWO MILLION COPIES SOLD • Now in a 10th anniversary edition featuring a new introduction and bonus 21-day challenge.“Essentialism holds the keys to solving one of the great puzzles of life: How can we do less but accomplish more?”—Adam Grant, bestselling author of Think AgainEssentialism isn’t about getting more done in less time. It’s about ... Read more

$12.99 USD

Also available as: Audiobook

THE LIFE-CHANGING NEW YORK TIMES BESTSELLER • MORE THAN TWO MILLION COPIES SOLD • Now in a 10th anniversary edition featuring a new introduction and bonus 21-day challenge.“Essentialism holds the keys to solving one of the great puzzles of life: How can we do less but accomplish more?”—Adam Grant, bestselling author of Think AgainEssentialism isn’t about getting more done in less time. It’s about
... Read more

Also available as: Audiobook
Purple Cow, New Edition

Transform Your Business by Being Remarkable

by Seth Godin ...

The cult classic that revolutionized marketing by teaching businesses that you’re either remarkable or invisible.Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached millions of readers around the world, he has taught generations of readers how to make remarkable products ... Read more

$8.99 USD

Also available as: Audiobook

The cult classic that revolutionized marketing by teaching businesses that you’re either remarkable or invisible.Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached millions of readers around the world, he has taught generations of readers how to make remarkable products
... Read more

Also available as: Audiobook
Linchpin

Are You Indispensable?

by Seth Godin ...

This life-changing manifesto shows how you have the potential to make a huge difference wherever you are.Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached millions of readers around the world, he has taught generations of readers how to make remarkable products and ... Read more

$12.99 USD

Also available as: Audiobooks

This life-changing manifesto shows how you have the potential to make a huge difference wherever you are.Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached millions of readers around the world, he has taught generations of readers how to make remarkable products and
... Read more

Also available as: Audiobooks
Born for This

How to Find the Work You Were Meant to Do

by Chris Guillebeau ...

Have you ever met someone with the perfect job?To the outside observer, it seems like they've won the career lottery—that by some stroke of luck or circumstance they've found the one thing they love so much that it doesn't even feel like work—and they're getting paid well to do it.In reality, their good fortune has nothing to do with chance. There’s a method for finding your perfect job, and Chris ... Read more

Was $6.99 USD Now $4.99 USD

Have you ever met someone with the perfect job?To the outside observer, it seems like they've won the career lottery—that by some stroke of luck or circumstance they've found the one thing they love so much that it doesn't even feel like work—and they're getting paid well to do it.In reality, their good fortune has nothing to do with chance. There’s a method for finding your perfect job, and Chris
... Read more
Can't Even

How Millennials Became the Burnout Generation

by Anne Helen Petersen ...

A BEST BOOK OF THE FALL AS SEEN IN: Apartment Therapy • Book Riot • Business Insider • BuzzFeed • Daily Nebraskan • Entertainment Weekly • Esquire • Fortune •<... ... Read more

$9.49 USD

A BEST BOOK OF THE FALL AS SEEN IN: Apartment Therapy • Book Riot • Business Insider • BuzzFeed • Daily Nebraskan • Entertainment Weekly • Esquire • Fortune •<...
... Read more
The Art of People

11 Simple People Skills That Will Get You Everything You Want

by Dave Kerpen ...

What does it take to win success and influence?Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their ... Read more

$14.99 USD

Also available as: Audiobook

What does it take to win success and influence?Some people think that in today’s hyper-competitive world, it’s the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it’s actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their
... Read more

Also available as: Audiobook
Company Of One

Why Staying Small Is the Next Big Thing for Business

by Paul Jarvis ...

What if the real key to a more fulfilling career was not to scale up but to work for yourself and become a successful and sustainable company of one? The New York Times bestselling author of Deep Work Cal Newport calls this book a “must-read for any entrepreneur who prioritizes a rich life over riches.”Company of One offers a refreshingly original small business strategy that’s focused on a ... Read more

$14.99 USD

What if the real key to a more fulfilling career was not to scale up but to work for yourself and become a successful and sustainable company of one? The New York Times bestselling author of Deep Work Cal Newport calls this book a “must-read for any entrepreneur who prioritizes a rich life over riches.”Company of One offers a refreshingly original small business strategy that’s focused on a
... Read more
Purpose: Design a Community and Change Your Life---A Step-by-Step Guide to Finding Your Purpose and Making It Matter

by Gina Bianchini ...

WALL STREET JOURNAL BESTSELLERWHAT IS YOUR PURPOSE AND HOW DO YOU MAKE IT MATTER IN MODERN LIFE?In this thought-provoking and actionable book, Silicon Valley social software pioneer Gina Bianchini offers a step-by-step guide to finding your purpose and translating it into action through the power of community and new approaches to technology.She offers a unique take on purpose discovered through ... Read more

$9.99 USD or Free with Kobo Plus

WALL STREET JOURNAL BESTSELLERWHAT IS YOUR PURPOSE AND HOW DO YOU MAKE IT MATTER IN MODERN LIFE?In this thought-provoking and actionable book, Silicon Valley social software pioneer Gina Bianchini offers a step-by-step guide to finding your purpose and translating it into action through the power of community and new approaches to technology.She offers a unique take on purpose discovered through
... Read more

Rakuten Kobo

eReaders

Apps

Accessories

What is Kobo Super Points?

Reward Yourself

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

“donna cutting”

501 Ways to Roll Out the Red Carpet for Your Customers

Employees First!

The Celebrity Experience

People who read these also enjoyed

Crushing It!

Essentialism

Purple Cow, New Edition

Linchpin

Born for This

Can't Even

The Art of People

Company Of One

Purpose: Design a Community and Change Your Life---A Step-by-Step Guide to Finding Your Purpose and Making It Matter

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

Available:

1 audiobook monthly

+ FREE 30-day trial

Recommended For You

“donna cutting”

Show:

People who read these also enjoyed