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  • Commissioning Healthcare in England

    Evidence, Policy and Practice

    This timely book is the most comprehensive account yet of recent commissioning practice in the English NHS and its impact on health services and the healthcare system.Drawing on eight years of research, expert researchers in the field analyse crucial aspects of commissioning, including competition and cooperation, the development of Clinical Commissioning Groups and contractual mechanisms. They ... Read more

    $44.99 USD

  • Community Nursing Services in England

    An Historical Policy Analysis

    Series series Political Science and International Studies (R0)
    This open access book provides an historical account of the ways in which community nursing services in England have been shaped by policy changes, from the inception of the NHS in 1948 to the present day. Focusing on policies regarding the organisation and provision of community nursing services, it offers an important assessment of how community nursing has evolved under successive governments. ... Read more

    Free

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  • Developments in the Call Centre Industry

    Analysis, Changes and Challenges

    Edited by Julia Connell, John Burgess ...
    Series series Routledge Studies in Business Organizations and Networks
    Over the past ten years there has been a massive growth in call centres worldwide. These centres are said to represent the most dynamic growth area in white-collar employment internationally since the mid 1990s. Yet the footloose and global nature of the industry means that jobs will always be susceptible to outsourced operations, ICT developments, public sector subsidization of business ... Read more

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  • Personalisation

    Edited by Peter Beresford ...
    Series series Critical and Radical Debates in Social Work
    Personalisation has become the policy buzz-word of the twenty-first century. Supporters claim it offers service users choice and services attuned to meet their specific needs, moving away from 'one size fits all' state services. In this short form book, part of the Critical and Radical Debates in Social Work series, Peter Beresford, one of Britain's foremost social work academics, challenges the ... Read more

    $16.19 USD

  • A Contemporary History of Social Work

    Learning from the Past

    by Terry Bamford ...
    Drawing on lessons from the recent history of social work to identify how and why it has lost its privilege and influence, this book challenges social work students to understand why social work has failed to maintain its position as a driver of social reform. Bamford looks forward to a new model of practice that places a commitment to put social justice back at the heart of professional practice ... Read more

    $44.09 USD

  • Education plc

    Understanding Private Sector Participation in Public Sector Education

    Is the privatisation of state education defendable? Did the public sector ever provide a fair education for all learners?In Education plc, Stephen Ball provides a comprehensive, analytic and empirical account of the privatisation of education. He questions the kind of future we want for education and what role privatisation and the private sector may have in that future. Using policy sociology to ... Read more

    $68.99 USD

  • Policy and Strategy for Improving Health and Wellbeing

    Series series Transforming Public Health Practice Series
    As health policy at a national level has ever increasing impact on local health services, it is essential that public health students understand how the development and implementation of policy and strategy provide the framework for improving quality, innovation, productivity and prevention in the delivery of healthcare.The book is divided into two sections, with section one covering a strategic ... Read more

    $70.19 USD

  • Transforming Adult Social Care

    Contemporary Policy and Practice

    Adult social care has emerged as a distinct policy area in the UK and one which has come under increasing scrutiny by government and other bodies. With the expectation that in future many more adults will need care and support, ideas have emerged about a ‘transformation’ of adult social care.The focus of this wide-ranging book is on the major themes in policy and provision including ... Read more

    $44.09 USD

  • How Britain Loves the NHS

    Practices of Care and Contestation

    EPDF and EPUB available Open Access under CC-BY-NC-ND licence.What does it mean to love a healthcare system?It is often claimed that the UK population is unusually attached to its National Health Service, and the last decade has seen increasingly visible displays of gratitude and love. While social surveys of public attitudes measure how much Britain loves the NHS, this book mobilises new ... Read more

    Free

  • Contexts of Contemporary Nursing

    Series series Transforming Nursing Practice Series
    A wide variety of factors impact on the scope of nursing practice, including government policies, organisational structures, the media, education, future healthcare directions and service users themselves. It is an NMC requirement that nurses understand these factors in order to deliver quality care. This book provides a clear and practical introduction to these contexts for the new nursing ... Read more

    $69.29 USD

  • Public Health Nursing

    A Textbook for Health Visitors, School Nurses and Occupational Health Nurses

    Edited by Greta Thornbory ...
    Public Health Nursing is an essential resource for all health visiting students, school nursing students, and occupational health nursing students, that reflects the current key changes in community public health nursing. It is a key textbook for specialist practitioner programmes, and those new to the public health arena.Written by relevant experts in the field, this practical textbook uniquely ... Read more

    $47.00 USD

  • Managing Human Resources

    Edited by Alan Cowling, Chloe Mailer ...
    This is the third edition of a book which has gained wide acceptance in universities and colleges for use on advanced courses in human resource management.Written by a team of recognized experts in thier field, it combines a high academic standard with an applied approach to the challenges facing managers today, which will appeal to both line mangers and human resource managers. ... Read more

    $68.95 USD