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debra paul

Showing 1 - 8 of 8 results for “debra paul
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  • Service Design

    A practical guide to creating customer centric services

    Delivering great service is no longer optional, it’s essential. This practical guide unlocks the power of service design and equips service designers with proven frameworks and techniques that enable the co-creation of customer-centric services. This book features an extensive, illustrative case study to support service design practice.Service Design is THE guide for service designers, business ... Read more

    $37.99 USD

    PRE-ORDER

  • Business Analysis Techniques

    123 essential tools for success - Third edition

    Business Analysis has never been more important, and valuable, to organisations as they strive to adapt to an ever-changing and faster-changing environment. This expanded edition of Business Analysis Techniques provides detailed guidance on the range and application of the techniques available to assist business analysts and others in their work.Business Analysis Techniques provides a foundation ... Read more

    $53.49 USD

  • Business Analysis

    Fourth edition

    Business analysis is a key discipline within business transformation projects. Too often business changes are introduced without such analysis, leading to failed projects, wasted investment and unnecessary business disruption. Effective business analysis enables greater project success, informed investment and beneficial business outcomes.Business Analysis describes the entire landscape for ... Read more

    $53.49 USD

  • Business Architecture

    A comprehensive guide

    In today's dynamic business landscape, aligning strategy with execution is critical. But how do you bridge the gap? This practical guide unlocks the power of business architecture, equipping you to design and implement solutions that deliver real-world results.Business architecture is an evolving professional discipline that is increasing in importance to organisations across the globe.Business ... Read more

    $37.29 USD

  • Agile and Business Analysis

    Practical guidance for IT professionals - Second edition

    Adopting an Agile approach can revolutionise business analysis working practices. Agile focuses on iterative development and incremental delivery of software solutions, enabling a clear focus on customer needs and early delivery of new or enhanced software products.This revised edition reflects the latest Agile developments and provides a comprehensive introduction to Agile methods and techniques, ... Read more

    $42.19 USD

  • Delivering Business Analysis

    The BA Service handbook

    Business analysis is a vital business change function with the potential to offer an efficient and valuable business service. Effective business analysis enables greater project success, informed investment choices and the delivery of beneficial business outcomes. A BA service is essential to modern businesses.Delivering Business Analysis explores the creation and management of a BA service, ... Read more

    $42.19 USD

  • The Human Touch

    Personal skills for professional success

    All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. This book specifically addresses the application of those key skills within professional job roles and the IT industry. It forms a comprehensive and practical reference manual relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; ... Read more

    $31.59 USD

  • Developing Information Systems

    Practical guidance for IT professionals

    Systems development is the process of creating and maintaining information systems, including hardware, software, data, procedures and people. It combines technical expertise with business knowledge and management skill. This practical book provides a comprehensive introduction to the topic and can also be used as a handy reference guide. It discusses key elements of systems development and is the ... Read more

    $42.19 USD