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“dean spitzer”

Showing 1 - 12 of 12 results for “dean spitzer”
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  • Transforming Performance Measurement

    Rethinking the Way We Measure and Drive Organizational Success

    by Dean Spitzer ...
    Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used.Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business ... Read more

    $9.99 USD or Free with Kobo Plus

  • SuperMotivation

    A Blueprint for Energizing Your Organization from Top to Bottom

    by Dean Spitzer ...
    Surveys show that 73% of workers are less motivated than they used to be, and 84% could perform significantly better if they wanted to. Perhaps most shocking of all, a full 50% of workers say they are exerting only enough energy to hang on to their jobs! This crisis needs radical treatment - and that's what Dean R. Spitzer provides with his original, idea-packed strategies for boosting employee ... Read more

    $5.99 USD

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  • The Balanced Scorecard

    Translating Strategy into Action

    by Robert S. Kaplan, David P. Norton ...
    The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective ... Read more

    $32.39 USD or Free with Kobo Plus

  • The 12 Week Year

    Get More Done in 12 Weeks than Others Do in 12 Months

    by Brian P. Moran, Michael Lennington ...
    The guide to shortening your execution cycle down from one year to twelve weeksMost organizations and individuals work in the context of annual goals and plans; a twelve-month execution cycle. Instead, The 12 Week Year avoids the pitfalls and low productivity of annualized thinking. This book redefines your "year" to be 12 weeks long. In 12 weeks, there just isn't enough time to get complacent, ... Read more

    Was $15.00 USD Now $11.00 USD

  • Mastering the Complex Sale

    How to Compete and Win When the Stakes are High!

    by Jeff Thull ...
    Praise for Mastering the Complex Sale"Jeff Thull's process plays a key role in helping companies and their customers cross the chasm with disruptive innovations and succeed with game-changing initiatives."—Geoffrey A. Moore, author of Crossing the Chasm and Dealing with Darwin"This is the first book that lays out a solid method for selling cross-company, cross-border, even cross-culturally where ... Read more

    $17.00 USD

  • The HR Scorecard

    Linking People, Strategy, and Performance

    by David Ulrich, Brian E. Becker, Mark A. Huselid ...
    Three experts in Human Resources introduce a measurement system that convincingly showcases how HR impacts business performance.Drawing from the authors' ongoing study of nearly 3,000 firms, this book describes a seven-step process for embedding HR systems within the firm's overall strategy—what the authors describe as an HR Scorecard—and measuring its activities in terms that line managers and ... Read more

    $28.79 USD or Free with Kobo Plus

  • HBR's 10 Must Reads for New Managers (with bonus article “How Managers Become Leaders” by Michael D. Watkins) (HBR's 10 Must Reads)

    by Harvard Business Review, Linda A. Hill, Herminia Ibarra, Robert B. Cialdini, Daniel Goleman ...
    Series series HBR's 10 Must Reads
    Develop the mindset and presence to successfully manage others for the first time.If you read nothing else on becoming a new manager, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you transition from being an outstanding individual contributor to becoming a great manager of others.This book will inspire you to ... Read more

    $17.99 USD or Free with Kobo Plus

  • Best Practices in Talent Management

    How the World's Leading Corporations Manage, Develop, and Retain Top Talent

    by Marshall Goldsmith, Louis Carter, The Best Practice Institute ...
    Praise for BEST PRACTICES in TALENT MANAGEMENT"This book includes the most up-to-date thinking, tools, models, instruments and case studies necessary to identify, lead, and manage talent within your organization and with a focus on results. It provides it all-from thought leadership to real-world practice."PATRICK CARMICHAELHEAD OF TALENT MANAGEMENT, REFINING, MARKETING, AND INTERNATIONAL ... Read more

    $104.00 USD

  • The Trusted Advisor Fieldbook

    A Comprehensive Toolkit for Leading with Trust

    by Charles H. Green, Andrea P. Howe ...
    A practical guide to being a trusted advisor for leaders in any industryIn this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers ... Read more

    $18.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Delivering Quality Service

    by Valarie A. Zeithaml ...
    Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a ... Read more

    $12.99 USD

  • The Other Side of Innovation

    Solving the Execution Challenge

    by Vijay Govindarajan, Chris Trimble ...
    In their first book, Ten Rules for Strategic Innovators, the authors provided a better model for executing disruptive innovation. They laid out a three-part plan for launching high-risk/high-reward innovation efforts: (1) borrow assets from the existing firms, (2) unlearn and unload certain processes and systems that do not serve the new entity, and (3) learn and build all new capabilities and ... Read more

    $25.99 USD or Free with Kobo Plus

  • The Talent Management Handbook, Second Edition: Creating a Sustainable Competitive Advantage by Selecting, Developing, and Promoting the Best People

    by Lance A. Berger, Dorothy R. Berger ...
    THE DEFINITIVE GUIDE TO FINDING, DEVELOPING, AND KEEPING THE BEST TALENTThe most comprehensive book of its kind, The Talent Management Handbook has become the go-to resource for HR professionals, CEOs, and business leaders who want to take the lead in building a diverse, talented, and motivated workforce. Each section of this book offers state-of-the-art processes, step-by-step practical ... Read more

    $48.59 USD