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  • The Book of Customer Service

    by Daniel Brewer ...
    Excellent service isn't complicated - it's just rare.In The Book of Customer Service, Daniel Brewer shows you the simple moves, minor fixes, and smart habits that turn everyday interactions into unforgettable experiences. No scripts. No gimmicks. Just results.Warning: Reading this book may cause sudden bursts of "Why didn't I do this sooner?"Most customer service books are written by people who ... Read more

    $3.99 USD

  • The Internationalization of Intellectual Exchange in a Globalizing Europe, 1636–1780

    Series series Transits: Literature, Thought & Culture, 1650–1850
    This books attends to what in French, since the 1980s, has been called the passeur, the figure of the intellectual, mediator, translator or journalist, who is also a socialized being in the world.The volume sets out from biographical contexts in such a way that the work as a whole is offered as a gallery of portraits leading from one kind of cultural understanding to another and then another... ... Read more

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  • Rethinking the Enlightenment

    Between History, Philosophy, and Politics

    One of the most persistent, troubling, and divisive of the ideological divisions within modernity is the struggle over the Enlightenment and its legacy. Much of the difficulty is owed to a general failure among scholars to consider how history, philosophy, and politics work together. Rethinking the Enlightenment bridges these disciplinary divides. Recent work by historians has now called into ... Read more

    $39.99 USD

  • Hydrogen Aircraft Technology

    Liquid hydrogen is shown to be the ideal fuel for civil transport aircraft, as well as for many types of military aircraft. Hydrogen Aircraft Technology discusses the potential of hydrogen for subsonic, supersonic, and hypersonic applications. Designs with sample configurations of aircraft for all three speed categories are presented, in addition to performance comparisons to equivalent designs ... Read more

    $765.00 USD

  • The Cambridge Companion to the French Enlightenment

    Edited by Daniel Brewer ...
    Series series Cambridge Companions to Literature
    The Enlightenment has long been seen as synonymous with the beginnings of modern Western intellectual and political culture. As a set of ideas and a social movement, this historical moment, the 'age of reason' of the seventeenth and eighteenth century, is marked by attempts to place knowledge on new foundations. The Cambridge Companion to the French Enlightenment brings together essays by leading ... Read more

    $32.79 USD

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  • Never Lose a Customer Again

    Turn Any Sale into Lifelong Loyalty in 100 Days

    by Joey Coleman ...
    Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer.Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences.While new customers experience joy, ... Read more

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  • Helicopter Fundamentals Booklet

    This study guide includes basic helicopter fundamentals that every pilot should know including: principles in aerodynamics, flight maneuvers, and emergency recovery procedures. Topics such as Dissymmetry of Lift, Transverse Flow Effect, Loss of Tail Rotor Effectiveness and many more aerodynamic phenomenon are outlined in brief, easy to understand explanations. ... Read more

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  • Clockwork, Revised and Expanded

    Design Your Business to Run Itself

    "The missing link that will prepare your business and your mind for the next stage of business growth." --from the Foreword by Gino Wickman, author of Entrepreneurial Leap and TractionDoes your business own you more than you own it? Are you afraid it will collapse without you? Are you sacrificing your family, friends, and freedom to keep your business in business? What if, instead, your company ... Read more

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  • Why You Can't Shoot Straight: The Basic Science of Shooting

    by John Cramer ...
    This is a book about the science of shooting guns but it also applies to archery. Beginning with the most basic science, that gravity means you can never shoot straight, it carefully and clearly explains the physical science behind all aspects of shooting. Projectile motion, the effects of air resistance and rotational motion on projectiles, the importance of projectile shapes and materials, the ... Read more

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  • Superconnector

    Stop Networking and Start Building Business Relationships that Matter

    Abandon the networking-for-networking's-sake mentality in favor of a more powerful and effective approach to creating and enhancing connections.STOP NETWORKING. Seriously, stop doing it. Now. It is time to ditch the old networking-for networking's-sake mentality in favor of a more powerful and effective approach to creating and enhancing connections. In Superconnector, Scott Gerber and Ryan Paugh ... Read more

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  • Jeffrey Gitomer's Little Red Book of Selling

    12.5 Principles of Sales Greatness, How to Make Sales FOREVER

    How can this book help you make more sales right now?Jeffrey Gitomer’s Little Red Book of Selling became the all-time bestselling Classic because it’s the only sales book that focuses on BOTH “how to sell” and the unknown secret of selling, “why people buy.” Answers that every salesperson wants and needs.This classic edition also tells the never-before published backstory of how the Little Red ... Read more

    $8.99 USD