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“dan michaeli”

Showing 1 - 12 of 12 results for “dan michaeli”
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  • Digital Customer Service

    Transforming Customer Experience for an On-Screen World

    by Rick DeLisi, Dan Michaeli ...
    Digital Customer Service is the new standard for creating a 5-star customer experienceAs much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in ... Read more

    $19.00 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Audiobook

    Digital Customer Service

    Transforming Customer Experience for An On-Screen World

    by Rick Delisi, Dan Michaeli ...
    Narrated by Rick Delisi ...

    Unabridged

    5 hours 35 min

    As much as technology has improved our lives, for many people customer service experiences remain unnecessarily frustrating. But the advent of Digital Customer Service (DCS) promises to make these interactions seamless and effortless by creating experiences that occur entirely on a customer's own screen, even in situations where it is preferable to speak to an agent.Digital Customer Service traces ... Read more

    $15.99 USD

    Also available as: eBook

    Also available as: eBook

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  • The SaaS Sales Method Fundamentals: How to Have Customer Conversations

    Sales Blueprints, #3

    by Jacco van der Kooij, Dominique Levin, Winning By Design ...
    Series Book 3 - Sales Blueprints
    The SaaS Sales Method Fundamentals: How to Have Customer Conversations distills how the entire organization communicates with customers down to a simple set of interactions. These interactions happen across multiple channels, from email to phone to in person meetings. What is different about how Blueprints approaches communication is that it emphasizes Impact - understanding how everything in the ... Read more

    $25.00 USD or Free with Kobo Plus

  • The Race For A New Game Machine:

    by David Shippy, Mickie Phipps ...
    **The pioneering game-chip engineers behind the revolutionary Cell microprocessor tell the story of its creation in this “fast-paced tell-all” (**Steve Cherry, IEEE Spectrum Magazine).The Xbox 360 and PlayStation 3 game systems have changed the face of home entertainment. But few know the amazing story inside the consoles—how David Shippy and his team of engineers at the Sony/Toshiba/IBM Design ... Read more

    $13.49 USD

  • Tech-Powered Sales

    Achieve Superhuman Sales Skills

    by Justin Michael, Tony Hughes ...
    Conventional ways of selling are becoming outdated. Learn what it takes to go from the traditional sales mindset to a tech-enabled sales superhero.In tough markets and with more people working remotely, creating a quality sales pipeline in traditional ways is more challenging than ever. As sales technologies continue to evolve and advance, developing technical quotient (TQ) is an essential element ... Read more

    $9.99 USD

    Also available as: Audiobook

    Also available as: Audiobook

  • Mastering ChatGPT

    A Comprehensive Guide to Prompt Engineering

    by Steffan Jensen ...
    Unlock the full potential of ChatGPT with this comprehensive guide to ChatGPT Prompting and Mastering. This guide is the perfect resource for anyone looking to elevate their ChatGPT conversations, whether you're a beginner or an advanced user. By mastering the art of constructing clear and concise ChatGPT prompts, you'll gain the skills and knowledge needed to engage your audience and deliver ... Read more

    Was $19.00 USD Now $0.99 USD or Free with Kobo Plus

  • Computer Training

    Used By Fortune 500 Companies Free Online Computer Training, Computer Programming Training, Computer Training In Software, Computer Training Books, Computer Training For Seniors

    by Nicholas Kirkland ...
    The complete guide to computer software, computer software services, best computer software, computer software programs, computer software books, computer software tutorials that's stuffed with step-by-step techniques for professional results. ... Read more

    $2.99 USD

  • Calm Technology

    Principles and Patterns for Non-Intrusive Design

    by Amber Case ...
    How can you design technology that becomes a part of a user’s life and not a distraction from it? This practical book explores the concept of calm technology, a method for smoothly capturing a user’s attention only when necessary, while calmly remaining in the background most of the time. You’ll learn how to design products that work well, launch well, are easy to support, easy to use, and remain ... Read more

    $15.99 USD

  • Mind Mapping Secrets for Business Success

    Strategies For Success - Mind Mapping, #3

    by Katie Darden ...
    Series Book 3 - Strategies For Success - Mind Mapping
    Get Control of Your BusinessEvery business person wants to do more in less time, use resources fully, and stay on top of their game. But some are able to work smarter than others.Well now you can, too.This Book Will Show You HowMake mind maps your secret tool for increasing productivity and enhancing creativity.You’ll find yourself saving hours of time once you learn how to create mind maps for ... Read more

    $3.99 USD or Free with Kobo Plus

  • IT Project Management: On Track from Start to Finish, Third Edition

    by Joseph Phillips ...
    Master IT Project ManagementThis practical, up-to-date guide explains how to successfully manage an IT project and prepare for CompTIA Project+ certification. IT Project Management: On Track from Start to Finish, Third Edition walks you through each step of the IT project management process, covering critical strategies for on-time and within-budget projects. You'll get proven methods for ... Read more

    $46.79 USD

  • The Complete Guide to Managing Digital Projects

    by Aleksandar Olic ...
    Everything you need to know to successfully finish projects, get paid, and make your clients happy - all in one place. It includes:- Working with Clients - manage proposals and project requirements so clients always get what they need.- Project Management - find out how to plan projects and then monitor progress using agile techniques.- Getting Things Done - learn how great teams collaborate, ... Read more

    Free

  • Virtual Collaboration (HBR 20-Minute Manager Series)

    by Harvard Business Review ...
    Series series 20-Minute Manager
    Learn to collaborate productively from anywhere.Working remotely gives you flexibility and independence. But it can pose challenges when you need to team up with colleagues or coworkers. Virtual Collaboration covers the basics of working productively—and collaboratively—from anywhere. You’ll learn to:Communicate clearly over a variety of mediaBond with colleagues across the wiresKeep others—and ... Read more

    $10.69 USD or Free with Kobo Plus