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Showing 1 - 12 of 12 results for “colin shaw”
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  • Happy Employees Make Happy Customers

    How Build Great Employee Engagement to Create a Great Customer Experience

    by Colin Shaw ...
    Happy Employees Make Happy Customers: How to build great employee engagement to create a great customer experience By Colin Shaw Colin Shaw's new eBook, Happy Employees Make Happy Customers, explores the relationship between your employee engagement and your customer experience. Shaw is the founder and CEO of Beyond Philosophy, one of the world's first organizations devoted to customer experience. ... Read more

    $9.99 USD or Free with Kobo Plus

  • Unlocking the Hidden Customer Experience

    Short Stories of Remarkable Practices That Ensure Success

    by Colin Shaw ...
    Colin Shaw’s new eBook, “Unlocking the Hidden Customer Experience: Short Stories of Remarkable Practices that Ensure Success” explores both the philosophy behind great Customer Experience and the best (and worst) real-world examples of them. As the founder and CEO of Beyond Philosophy and author of four best-selling books on Customer Experience, Shaw uses his expertise to point out where today’s ... Read more

    $9.99 USD or Free with Kobo Plus

  • Audiobook

    Hidden Truths: Two Gripping Thrillers

    Two Classic Full-Cast BBC Radio Dramas of Murder and Conspiracy

    by Colin Shaw ...
    Narrated by Steve Hodson, Helena Breck, Kate Binchy, Alex Jennings, Freddie Jones, David Sinclair, Norman Jones, Full Cast ...

    Unabridged

    6 hours

    Two gripping full-cast dramatised thrillers of hidden secrets and intrigueIn The Gold of the Conqueror, James Hamilton arrives in V and Dorada expecting an idyllic escape. But when he discovers a body on the beach with a bullet through its head — and the police inexplicably declare the death a heart attack — paradise rapidly becomes a nightmare. Drawn into a dangerous world of political intrigue ... Read more

    $18.79 USD

    PRE-ORDER

  • The Intuitive Customer

    7 Imperatives For Moving Your Customer Experience to the Next Level

    by Colin Shaw, Ryan Hamilton ...
    Series series Business and Management (R0)
    Building on the work of Daniel Kahneman (Thinking Fast and Slow), Dan Ariely (Predictably Irrational), Shaw and Hamilton provide a new understanding of how people behave, explain what it means for organizations who really want to understand their customers, and show you what to do to create exceptional customer experiences. ... Read more

    $53.99 USD

  • The Self-Aware Life

    Knowing Yourself to Grow Yourself

    by Colin Everett Shaw ...
    Series Book 2357 - The Practical Skills Library
    Most of us go through life on autopilot, reacting to circumstances without ever pausing to understand the engine inside. Self-awareness isn't a luxury for philosophers—it's the most practical skill for making better decisions, building stronger relationships, and steering your life in a direction that actually fits who you are. This book strips away the mysticism and gives you a clear, step-by ... Read more

    $4.99 USD

  • The Paper-Free Home

    Conquering the Piles for Good

    by Colin Everett Shaw ...
    Series Book 2348 - The Practical Skills Library
    Are you drowning in stacks of mail, receipts, and documents that seem to multiply overnight? The Paper-Free Home offers a compassionate, step-by-step system to finally break free from paper clutter—without guilt or perfectionism. You'll learn how to create simple workflows that handle incoming paper the moment it arrives, set up a filing system that actually works for your brain, and decide what ... Read more

    $4.99 USD

  • The Third Act

    Protecting Your Mental Health After Sixty

    by Colin Everett Shaw ...
    Series Book 2080 - The Sagewell Wellness Library
    The years after sixty are not a winding down but a third act full of possibility—yet they bring unique mental health challenges. In this warm, evidence-informed guide, Colin Everett Shaw draws on mainstream scientific consensus to offer practical strategies for protecting your mind and spirit during this transformative decade and beyond. Cognitive changes are normal, but decline is not inevitable. ... Read more

    $3.99 USD

  • Grow a Book Lover

    Nurturing a Lifelong Reading Habit in Kids

    by Colin Everett Shaw ...
    Series Book 2387 - The Modern Parenthood Library
    Every parent dreams of raising a child who loves to read—but in a world of screens and endless distractions, how do you make that dream a reality? In Grow a Book Lover, Colin Everett Shaw offers a warm, practical guide to building a home where books are cherished and reading becomes a natural, joyful part of daily life. Drawing on years of experience as a parent and educator, Shaw walks you ... Read more

    $4.99 USD

  • Bridge Loads

    An International Perspective

    by Colin O'Connor, Peter Shaw ...
    This book provides a detailed summary of bridge loads from an international perspective. The authors cover all aspects from the methodology behind the calculation of bridge loads and the complex interactions between loads and bridges, to economic considerations. A wide range of bridge loads are covered, including highway vehicle loads, pedestrian l ... Read more

    $98.99 USD

  • Atlas of Endometriosis

    by Caroline Overton, Robert W. Shaw, Lindsay McMillan, Colin Davis ...
    Series series Encyclopedia of Visual Medicine Series
    Endometriosis affects women in the reproductive years, is associated with pelvic pain and infertility, and - although not life threatening - can seriously impair health, with huge economic and social consequences. It is arguably the most frequent problem encountered in contemporary More...gynecology and is the subject of much ongoing research and innovation in management. This beautifully and ... Read more

    $207.99 USD

  • Audiobook

    Another Bloody Century

    Future Warfare

    by Colin S. Gray ...
    Narrated by David Shaw Parker ...

    Unabridged

    19 hours 3 min

    How the wars of the near future will be fought and who will win themMany nations, peoples and special interest groups believe that violence will advance their cause. Warfare has changed greatly since the Second World War; it continued to change during the late 20th century and this process is still accelerating. Political, technological, social and religious forces are shaping the future of ... Read more

    $24.99 USD

    Also available as: eBook

    Also available as: eBook

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  • How To Talk To Anyone About Anything

    Improve Your Social Skills and Confidence, Defeat Social Anxiety and Make Better Small Talk

    by Dr. Damon Wilson ...
    In "How to Talk to Anyone About Anything," readers embark on a transformative journey to enhance their social skills and confidence. With chapters dedicated to mastering the art of engaging small talk, understanding non-verbal communication, and navigating diverse topics, this book equips readers with the tools to effortlessly connect with others. From managing awkward moments to conquering the ... Read more

    $4.99 USD or Free with Kobo Plus