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Engineering Management

Meeting the Global Challenges

by C. M. Chang ...

The revised edition of Dr Chang’s textbook showcases the dynamic evolution of the engineering management field, driven by recent advancements in artificial intelligence (AI), digital technologies, and shifts in engineering management practices defined by changes in social and economic landscapes. This updated version provides valuable perspectives on the anticipated economic growth and ... Read more

$165.00 USD

The revised edition of Dr Chang’s textbook showcases the dynamic evolution of the engineering management field, driven by recent advancements in artificial intelligence (AI), digital technologies, and shifts in engineering management practices defined by changes in social and economic landscapes. This updated version provides valuable perspectives on the anticipated economic growth and
... Read more
Engineering Management

Meeting the Global Challenges, Second Edition

by C. M. Chang ...

Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to ... Read more

$255.00 USD

Engineering Management: Meeting the Global Challenges prepares engineers to fulfill their managerial responsibilities, acquire useful business perspectives, and take on the much-needed leadership roles to meet the challenges in the new millennium. Value addition, customer focus, and business perspectives are emphasized throughout. Also underlined are discussions of leadership attributes, steps to
... Read more
Distance Learning

On the Design of an Open University

by J.F. Moonen, C.M. Chang, H.F.M Crombag, K.D.J.M. van der Drift ...

Series series Education (R0)
History The present book is a translation and in part an adaptation of a study the authors conducted for the Dutch Ministry of Education. Several years ago, the Dutch authorities decided to found an Open University, a system of distance learning especially suited to students only able or willing to devote part of their time to their studies, and, moreover, not generally capable of studying at ... Read more

$89.99 USD

History The present book is a translation and in part an adaptation of a study the authors conducted for the Dutch Ministry of Education. Several years ago, the Dutch authorities decided to found an Open University, a system of distance learning especially suited to students only able or willing to devote part of their time to their studies, and, moreover, not generally capable of studying at
... Read more
Achieving Service Excellence

Maximizing Enterprise Performance through Innovation and Technology

by C. M. Chang ...

As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second requires that these executives and their employees ... Read more

$8.69 USD

As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second requires that these executives and their employees
... Read more

Strategy Maps

Converting Intangible Assets into Tangible Outcomes

by Robert S. Kaplan, David P. Norton ...

More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management ... Read more

$32.99 USD or Free with Kobo Plus

Also available as: Audiobook

More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management
... Read more

Also available as: Audiobook
The Execution Premium

Linking Strategy to Operations for Competitive Advantage

by Robert S. Kaplan, David P. Norton ...

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.It doesn't have to be that way, maintain Robert ... Read more

$32.39 USD or Free with Kobo Plus

Also available as: Audiobook

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans.It doesn't have to be that way, maintain Robert
... Read more

Also available as: Audiobook
Cognitive Load Theory

A handbook for teachers

by Steve Garnett ...

Brings clarity to the complexity surrounding cognitive load theory (CLT) and provides a user-friendly toolkit of techniques designed to help teachers optimise their pupils' learning.??Foreword by John Sweller.CLT is rapidly becoming education's next 'big thing' - and Professor Dylan Wiliam recently vouched for its significance as being 'the single most important thing for teachers to know'. It is ... Read more

$15.99 USD or Free with Kobo Plus

Brings clarity to the complexity surrounding cognitive load theory (CLT) and provides a user-friendly toolkit of techniques designed to help teachers optimise their pupils' learning.??Foreword by John Sweller.CLT is rapidly becoming education's next 'big thing' - and Professor Dylan Wiliam recently vouched for its significance as being 'the single most important thing for teachers to know'. It is
... Read more
Key Account Management and Planning

The Comprehensive Handbook for Managing Your Company's Most Important Strategic Asset

by Noel Capon ...

The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon ... Read more

$13.99 USD

The vastly increased level of competitive intensity faced by corporations and the increased costs of selling have radically changed the nature of the traditional selling process. Key or "strategic" accounts have now become a company's most important asset, in some cases supplying in excess of 80 percent of a firm's revenues. Here, in one powerful volume, key account management expert Noel Capon
... Read more
Alignment

Using the Balanced Scorecard to Create Corporate Synergies

by Robert S. Kaplan, David P. Norton ...

Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book ... Read more

$32.99 USD or Free with Kobo Plus

Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance.Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book
... Read more
Beyond Budgeting

How Managers Can Break Free from the Annual Performance Trap

by Jeremy Hope, Robin Fraser ...

The traditional annual budgeting process--characterized by fixed targets and performance incentives--is time consuming, overcentralized, and outdated. Worse, it often causes dysfunctional and unethical managerial behavior. Based on an intensive, international study into pioneering companies, Beyond Budgeting offers an alternative, coherent management model that overcomes the limitations of ... Read more

$27.99 USD or Free with Kobo Plus

The traditional annual budgeting process--characterized by fixed targets and performance incentives--is time consuming, overcentralized, and outdated. Worse, it often causes dysfunctional and unethical managerial behavior. Based on an intensive, international study into pioneering companies, Beyond Budgeting offers an alternative, coherent management model that overcomes the limitations of
... Read more
Beyond Performance Management

Why, When, and How to Use 40 Tools and Best Practices for Superior Business Performance

by Jeremy Hope, Steve Player ...

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools ... Read more

$21.99 USD or Free with Kobo Plus

Also available as: Audiobook

There’s a bewildering array of management tools out there. And they all promise to help you excel at the toughest parts of your job: defining your organization’s strategic direction, managing customers and costs, and boosting workforce performance.But just 30 percent of these tools deliver as intended. Why? As Jeremy Hope and Steve Player reveal in Beyond Performance Management, while many tools
... Read more

Also available as: Audiobook
Business Research

Enjoy Creating, Developing and Writing Your Business Project

by Dr Wilson Ng, Dr Elayne Coakes ...

Knowledge of business research is necessary for any business student, as all postgraduate business programmes and business-related disciplines require it. Business Research is a groundbreaking book for student researchers who need to conceive, conduct and complete a new research project for the first time. It concentrates on the business organization and gives invaluable practical advice on going ... Read more

$70.99 USD

Knowledge of business research is necessary for any business student, as all postgraduate business programmes and business-related disciplines require it. Business Research is a groundbreaking book for student researchers who need to conceive, conduct and complete a new research project for the first time. It concentrates on the business organization and gives invaluable practical advice on going
... Read more

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Engineering Management

Engineering Management

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Strategy Maps

The Execution Premium

Cognitive Load Theory

Key Account Management and Planning

Alignment

Beyond Budgeting

Beyond Performance Management

Business Research

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