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“bjorn andersen”

Showing 1 - 12 of 12 results for “bjorn andersen”
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  • Business Process Improvement Toolbox

    by Bjorn Andersen ...
    This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business ... Read more

    $53.99 USD or Free with Kobo Plus

  • Root Cause Analysis

    Simplified Tools and Techniques

    by Bjorn Andersen, Tom Fagerhaug ...
    This updated and expanded edition discusses many different tools for root cause analysis and presents them in an easy-to-follow structure: a general description of the tool, its purpose and typical applications, the procedure when using it, an example of its use, a checklist to help you make sure if is applied properly, and different forms and templates. The examples used are general enough to ... Read more

    $66.99 USD or Free with Kobo Plus

  • Mapping Work Processes

    by Bjorn Andersen, Tom Natland Fagerhaug, Bjørnar Henriksen ...
    This peerless best-seller is a hands-on, step-by-step workbook of instructions on how to create flowcharts and document work processes. No other book even comes close in teaching practitioners these crucial techniques. The most noticeable change in this second edition is the inclusion of several new types of process maps. While the basic, straightforward flowchart is still extensively used, it ... Read more

    $53.99 USD or Free with Kobo Plus

  • Early Warning Signs in Complex Projects

    by Ole Jonny Klakegg, Terry Williams, Derek Walker, Bjørn Andersen, Ole Morten Magnussen ...
    Complex projects are often the most high-profile projects within an organization. How can early warning signs be identified and acted upon, so that problems are avoided and projects are successful in delivering the expected value for their owners and other stakeholders? What signals should we look for? Looking for early warning signs takes more than a keen eye. Collaborating with the Norwegian ... Read more

    $38.99 USD or Free with Kobo Plus

  • ASQ Pocket Guide to Root Cause Analysis

    by Bjørn Andersen, Tom Fagerhaug ...
    All organizations experience unintended variation and its consequences. Such problems exist within a broad range of scope, persistence, and severity across different industries. Some problems cause minor nuisances, others leads to loss of customers or money, others yet can be a matter of life and death. The purpose of this pocket guide is to provide you with easily accessible knowledge about the ... Read more

    $27.99 USD or Free with Kobo Plus

  • Root Cause Analysis and Improvement in the Healthcare Sector

    A Step-by-Step Guide

    by Bjorn Andersen, Martha Ellen Keyes Beltz, Tom Natland Fagerhaug ...
    Healthcare organizations and professionals have long needed a straightforward workbook to facilitate the process of root cause analysis (RCA). While other industries employ the RCA tools liberally and train facilitators thoroughly, healthcare has lagged in establishing and resourcing a quality culture. Presently, a growing number of third-party stakeholders are holding access to accreditation and ... Read more

    $39.99 USD

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    Why, What and How

    by Ken Rose ...
    Project Quality Management: Why, What and How, Second Edition demonstrates how to implement the general methods defined in A Guide to the Project Management Body of Knowledge—Fifth Edition (PMBOK® Guide) and augments those methods with more detailed, hands-on procedures that have been proven through actual practice. This edition presents case examples that illuminate the theory of quality planning ... Read more

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  • Project Quality Management

    Why, What and How

    by Ken Rose ...
    This highly focused book approaches quality specifically in the context of project management. It goes beyond the usual descriptions and advice for manufactured products to give project managers a framework of deliberate steps to take in managing quality for the benefit of project outcomes in any domain. This user-friendly guide presents tools and techniques that implement the general methods ... Read more

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  • Quality Management Essentials

    by David Hoyle ...
    From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management.Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject for the first time, these philosophies associated ... Read more

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  • Workbook to Accompany Maintenance & Reliability Best Practices

    by Ramesh Gulati ...
    This softbound workbook is the ideal guide for readers of Gulati's Maintenance and Reliability Best Practices, 2nd edition, as well as for students in a classroom or seminar/workshop setting.Each chapter provides extensive Powerpoint-style summaries of important vocabulary and essential concepts, in a format that encourages students to write additional notes and evaluations of the content.Includes ... Read more

    $39.99 USD

  • The Little Black Book of Management: Essential Tools for Getting Results NOW

    by Suzanne Turner ...
    All the essential tools managers could ever need—in one handy guide!"Describes in simple terms the practical tools . . . to achieve success." -- Alan Mulally, President and CEO, Ford Motor CompanyReal-world tested, real-world proven in organizations ranging in size from global titans like Boeing and Motorola to mom-and-pops and home businesses, The Little Black Book of Management is the ideal ... Read more

    $20.89 USD

  • ISO 9001 in Plain English

    by Craig Cochran ...
    Why does ISO 9001 have to be so confusing? It doesnt. Bestselling author Craig Cochran has translated ISO 9001 into plain English that anyone can understand. ISO 9001 in Plain English was written so that anyone at any level of the organization can get to the heart of the standards requirements and how they apply to the organization quickly and simply.This straightforward book is ideal for people ... Read more

    $26.95 USD