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“ba jackson”

Showing 1 - 12 of 12 results for “ba jackson”
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  • Rama: The Legend

    by B.A. Jackson ...
    In this retelling of Ramayana, author Dr. Barbara Jackson enlightens and enables the reader to understand the righteous path (dharma) for life on earth. ... Read more

    $5.39 USD or Free with Kobo Plus

  • Being Acquired

    Managing Change and Employee Commitment

    by Daniel P. Jackson D. BA ...
    This book, reflecting Dr. Jackson’s dissertation research and related observations, prepares readers for what to expect regardless of organizational level and ownership during and after an M&A event. Providing the perceptions of management consultants in a Western business culture, the book gives readers examples of behaviors that make for a successful M&A and those that do not. The information ... Read more

    $3.99 USD

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  • Delivering Quality Service

    by Valarie A. Zeithaml ...
    Excellence in customer service is the hallmark of success in service industries and among manufacturers of products that require reliable service. But what exactly is excellent service? It is the ability to deliver what you promise, say the authors, but first you must determine what you can promise. Building on seven years of research on service quality, they construct a model that, by balancing a ... Read more

    $12.99 USD

  • The Talent Management Handbook

    by Lance A. Berger, Dorothy R. Berger ...
    The Talent Management Handbook explains how organizations can identify and get the most out of “high-potential people” by developing and promoting them to key positions.The book explains:A system for integrating three human resources “building blocks”: organizational competencies, performance appraisal, and forecasting employee/manager potentialSix human resources conditions necessary for ... Read more

    $35.69 USD

  • Rethinking Sales Management

    A Strategic Guide for Practitioners

    by Beth Rogers ...
    Until recently, sales managers received no specific training for their jobs. However, selling has become more complex with the emergence of regulations and more sophisticated customers. Sales managers need to inspire and achieve sales results by managing teams of professionals and other resources. To do so, they need guidance on dealing with issues that arise in these broader aspects of their role ... Read more

    $44.00 USD

  • Marketing Services

    Competing Through Quality

    by Leonard L. Berry ...
    Excellent service is the foundation for services marketing, contend Leonard Berry and A. Parasuraman in this companion volume to Delivering Quality Service. Building on eight years of research, the authors develop a model for understanding the relationship between quality and marketing in services and offer dozens of practical insights into ways to improve services marketing. They argue that ... Read more

    $12.99 USD

  • Transforming Performance Measurement

    Rethinking the Way We Measure and Drive Organizational Success

    by Dean Spitzer ...
    Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used.Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business ... Read more

    $9.99 USD

  • Strategic Performance Management

    by Bernard Marr, Dina Gray ...
    This book is about strategic performance management for the Twenty-First Century organization. In a practical step-by-step approach it navigates readers though the identification, measurement, and management of the strategic value drivers as enables of superior performance. Using many real life case examples this book outlines how organizations can visualize their value creation, design relevant ... Read more

    $100.99 USD

  • HBR's 10 Must Reads on Talent (with bonus article "Building a Game-Changing Talent Strategy" by Douglas A. Ready, Linda A. Hill, and Robert J. Thomas)

    by Harvard Business Review, Marcus Buckingham, Ram Charan, Linda A. Hill, Laura Morgan Roberts ...
    Series series HBR's 10 Must Reads
    Invest in your most valuable resource: your people.Top talent is hard to come by. And seeing your stars walk out the door is painful—and expensive. You need to take steps to ensure that you attract, develop, and retain your best people.If you read nothing else on managing talent in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and ... Read more

    $17.29 USD or Free with Kobo Plus

  • Dynamic Strategy-Making

    A Real-Time Approach for the 21st Century Leader

    by Larry E. Greiner, Thomas G. Cummings ...
    Praise for Dynamic Strategy-Making"An astonishingly timely, hopeful, and important book that recasts and freshly imagines strategy-making and integrates theory with practice in the field of strategic management. A must-read for all those who want to learn more about the future of strategy practice and become more skillful at it."-WARREN BENNIS, Distinguished Professor of Business, University of ... Read more

    $21.00 USD

  • Transformative HR

    How Great Companies Use Evidence-Based Change for Sustainable Advantage

    by Ravin Jesuthasan, John W. Boudreau ...
    Proven HR strategies that can have a real impact on organizational successThis book demonstrates how some of the world's most admired and prominent organizations are redefining HR leadership by using evidence-based change to inform human capital decisions that optimize efficiency, effectiveness and strategic impact. The authors present the five foundational principles to the new HR decision ... Read more

    $21.00 USD

  • High-Impact Human Capital Strategy

    Addressing the 12 Major Challenges Today's Organizations Face

    by Jack Phillips, Patricia Phillips ...
    Human Resources used to be about recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. Do these things well and your well-oiled machine will operate as planned. But in today’s turbulent and increasingly broadening economy, HR must go beyond its traditional focus if a company is to also expand and become as far-reaching as the times are trying to ... Read more

    $9.99 USD

    Also available as: Audiobook

    Also available as: Audiobook