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  • A Guide to Global Best Practice and Standards in KM

    A useful toolkit in the implementation of the ISO's new standard in Knowledge Management. The International Standards Organization (ISO) recently published it's first standard on knowledge management. This book looks at global examples of best practice in KM, and discusses how the Standard is helping embed these principles into successful organizations. ... Read more

    $143.99 USD

  • Democracy, Rights and Rhetoric in Southeast Asia

    by Avery Poole ...
    Series series Political Science and International Studies (R0)
    Southeast Asia is a vast, populous and diverse region. The Association of Southeast Asian Nations (ASEAN) promotes democracy and human rights as central to regional order and cooperation, but most members are not democratic and have poor or questionable human rights records. This book explores why Southeast Asian countries have collectively adopted the rhetoric of democracy and human rights, and ... Read more

    $49.49 USD

  • Public Policy in the 'Asian Century'

    Concepts, Cases and Futures

    Series series Political Science and International Studies (R0)
    This volume explores the defining features, critical approaches, challenges and opportunities for public policy in the ‘Asian Century’. This is the first book to systematically analyse the key institutions and practices that comprise public policy, administration and governance to investigate how they are changing in the context of increasing Asian influence. Its authors argue that the Asian ... Read more

    $188.09 USD

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    How to Build Bigger, Better, and More Active Online Communities

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  • Delegation and Supervision (The Brian Tracy Success Library)

    by Brian Tracy ...
    When you can delegate and supervise well, you will not believe how efficient and easy managing your team can be.Managers’ performance reviews, their salary increases, and basically their fate within the company in general are judged by the results they deliver, yet those results are usually produced by a team of employees working under them. Thus, the most important and broad-reaching aspect of a ... Read more

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  • Org Design for Design Orgs

    Building and Managing In-House Design Teams

    Design has become the key link between users and today’s complex and rapidly evolving digital experiences, and designers are starting to be included in strategic conversations about the products and services that enterprises ultimately deliver. This has led to companies building in-house digital/experience design teams at unprecedented rates, but many of them don’t understand how to get the most ... Read more

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  • The New Edge in Knowledge

    How Knowledge Management Is Changing the Way We Do Business

    The best thinking and actions in the fast-moving arena of collaboration and knowledge managementThe New Edge in Knowledge captures the most practical and innovative practices to ensure organizations have the knowledge they need in the future and, more importantly, the ability to connect the dots and use knowledge to succeed today.Build or retrofit your organization for new ways of working and ... Read more

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  • Mapping Experiences

    A Complete Guide to Customer Alignment Through Journeys, Blueprints, and Diagrams

    by James Kalbach ...
    Customers who have inconsistent experiences with products and services are understandably frustrated. But it's worse for organizations that can't pinpoint the causes of these problems because they're too focused on processes. This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually ... Read more

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  • Transforming Supply Chains

    Realign Your Business To Better Serve Customers In A Disruptive World

    Series series Financial Times Series
    John Gattorna and Deborah Ellis are long-term collaborators on the design and management of enterprise supply chains.Dr John Gattorna has been one of the most influential voices in the development of the modern supply chain. His long-held vision of the supply chain as the central nervous system of an organisation and as a major source of competitive advantage if done well has inspired both supply ... Read more

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  • Unlocking Agility

    An Insider's Guide to Agile Enterprise Transformation

    Series series Addison-Wesley Signature Series (Cohn)
    Practical Guidance and Inspiration for Launching, Sustaining, or Improving Any Agile Enterprise Transformation InitiativeAs long-time competitive advantages disappear, astute executives and change agents know they must achieve true agile transformation. In Unlocking Agility, Jorgen Hesselberg reveals what works, what doesn’t, and how to overcome the daunting obstacles.Distilling 10+ years of ... Read more

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  • Rethinking Business Strategy for a Hyper-connected World.

    A method for creating an ecosystem of connected products/services that disrupt markets and create new value for users and business.

    Much has changed in recent business landscape forcing companies to rethink and update their Industrially-grounded strategies. We are in the middle of a Connected Revolution where digital is transforming businesses left and right.In this book I present a strategy adapted to a fast moving and hyper-connected world, where every ‘thing’ is beginning to be connected. I will also present a method for ... Read more

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  • The Global Educator

    Leveraging Technology for Collaborative Learning and Teaching

    by Julie Lindsay ...
    Our children are at an advantage when they experience other cultures and develop skills in a connected world. They are better prepared to be productive and compassionate citizens in an increasingly global economy, and they are able to improve their communication skills, collaborate effectively and be ready for multicultural workspaces.Empowering educators with the tools to foster this environment ... Read more

    $18.95 USD