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Crisis Communications

Lessons from September 11

by Peter Clarke, James Alleman, Sandra Ball-Rokeach, Menahem Blondheim, James William Carey, John Carey, Elisia Cohen, William H. Dutton, Joachim W. H. Haes, Joo-Young Jung, James E. Katz, Yong-Chan Kim, Jonathan Liebenau, Tamar Liebes, Jeremy Harris Lipschultz, Patrick Martin, Fiona McNee, Mitchell L. Moss, Frank Nainoa, A Michael Noll, Sean Phelan, Paul N. Rappoport, René-Jean Ravault, Ronald E. Rice, Everett M. Rogers, Anthony Townsend, Pille Vengerfeldt ...

On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and ... Read more

$49.99 USD

On September 11, 2001, AT&T's traffic was 40 percent greater than its previous busiest day. Wireless calls were made from the besieged airplanes and buildings, with the human voice having a calming influence. E-mail was used to overcome distance and time zones. And storytelling played an important role both in conveying information and in coping with the disaster. Building on such events and
... Read more
Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia

Big Data, Civic Hackers, and the Quest for a New Utopia

by Anthony M. Townsend ...

An unflinching look at the aspiring city-builders of our smart, mobile, connected future.We live in a world defined by urbanization and digital ubiquity, where mobile broadband connections outnumber fixed ones, machines dominate a new "internet of things," and more people live in cities than in the countryside.In Smart Cities, urbanist and technology expert Anthony Townsend takes a broad ... Read more

$12.99 USD

An unflinching look at the aspiring city-builders of our smart, mobile, connected future.We live in a world defined by urbanization and digital ubiquity, where mobile broadband connections outnumber fixed ones, machines dominate a new "internet of things," and more people live in cities than in the countryside.In Smart Cities, urbanist and technology expert Anthony Townsend takes a broad
... Read more
Ghost Road

Beyond the Driverless Car

by Anthony M. Townsend ...

A penetrating look at near-future disruption as truly autonomous vehicles arrive.For decades we have dreamed of building an automobile that can drive itself. But as that dream of autonomy draws close, we are discovering that the driverless car is a red herring. When self-driving technology infects buses, bikes, delivery vans, and even buildings…a wild, woollier, future awaits.Technology will ... Read more

$19.99 USD

Also available as: Audiobook

A penetrating look at near-future disruption as truly autonomous vehicles arrive.For decades we have dreamed of building an automobile that can drive itself. But as that dream of autonomy draws close, we are discovering that the driverless car is a red herring. When self-driving technology infects buses, bikes, delivery vans, and even buildings…a wild, woollier, future awaits.Technology will
... Read more

Also available as: Audiobook
After the Broken Spears

The Aztecs in the Wake of Conquest

Edited by Camilla Townsend, Josh Anthony ...

Following Hernando Cortés's conquest of Tenochtitlan in 1521, the Aztec empire became the center of the largest European colony in the Americas. It has long been assumed that Indigenous people's personal experiences of this cataclysmic era are inaccessible. Spanish records do not reflect how Nahuas and other Indigenous peoples spoke privately about the great changes, and accounts written in ... Read more

$19.99 USD

Also available as: Audiobook

Following Hernando Cortés's conquest of Tenochtitlan in 1521, the Aztec empire became the center of the largest European colony in the Americas. It has long been assumed that Indigenous people's personal experiences of this cataclysmic era are inaccessible. Spanish records do not reflect how Nahuas and other Indigenous peoples spoke privately about the great changes, and accounts written in
... Read more

Also available as: Audiobook
Audiobook

After the Broken Spears

The Aztecs in the Wake of Conquest

by Camilla Townsend, Josh Anthony ...

Narrated by Gary Tiedemann ...

Unabridged

7 hours 46 min

Following Hernando Cortés's conquest of Tenochtitlan in 1521, the Aztec empire became the center of the largest European colony in the Americas. It has long been assumed that Indigenous people's personal experiences of this cataclysmic era are inaccessible. Spanish records do not reflect how Nahuas and other Indigenous peoples spoke privately about the great changes, and accounts written in ... Read more

$20.99 USD

Also available as: eBook

Following Hernando Cortés's conquest of Tenochtitlan in 1521, the Aztec empire became the center of the largest European colony in the Americas. It has long been assumed that Indigenous people's personal experiences of this cataclysmic era are inaccessible. Spanish records do not reflect how Nahuas and other Indigenous peoples spoke privately about the great changes, and accounts written in
... Read more

Also available as: eBook
Information Technology and the World of Work

by Daphne Gottlieb Taras, James T. Bennett, Anthony M. Townsend ...

Information technologies have become both a means and an end, transforming the workplace and how work is performed. This ongoing evolution in the work process has received extensive coverage but relatively little attention has been given to how changing technologies and work practices affect the workers themselves. This volume specifi cally examines the institutional and social environment of the ... Read more

$68.99 USD

Information technologies have become both a means and an end, transforming the workplace and how work is performed. This ongoing evolution in the work process has received extensive coverage but relatively little attention has been given to how changing technologies and work practices affect the workers themselves. This volume specifi cally examines the institutional and social environment of the
... Read more
Audiobook

Ghost Road

Beyond the Driverless Car

by Anthony M. Townsend ...

Narrated by Peter Lerman ...

Unabridged

9 hours 26 min

A penetrating look at near-future disruption as truly autonomous vehicles arrive.For decades we have dreamed of building an automobile that can drive itself. But as that dream of autonomy draws close, we are discovering that the driverless car is a red herring. When self-driving technology infects buses, bikes, delivery vans, and even buildings . . . a wild, woollier, future awaits.Technology will ... Read more

$25.99 USD

Also available as: eBook

A penetrating look at near-future disruption as truly autonomous vehicles arrive.For decades we have dreamed of building an automobile that can drive itself. But as that dream of autonomy draws close, we are discovering that the driverless car is a red herring. When self-driving technology infects buses, bikes, delivery vans, and even buildings . . . a wild, woollier, future awaits.Technology will
... Read more

Also available as: eBook

Audiobook

Managing Humans

Biting and Humorous Tales of a Software Engineering Manager

by Michael Lopp ...

Narrated by TJ Johnson ...

Unabridged

5 hours 39 min

Read hilarious stories with serious lessons that Michael Lopp extracts from his varied and sometimes bizarre experiences as a manager at Apple, Pinterest, Palantir, Netscape, Symantec, Slack, and Borland. Many of the stories first appeared in primitive form in Lopp's perennially popular blog, Rands in Repose. The Third Edition of Managing Humans contains a whole new season of episodes from the ... Read more

$15.99 USD

Also available as: eBook

Read hilarious stories with serious lessons that Michael Lopp extracts from his varied and sometimes bizarre experiences as a manager at Apple, Pinterest, Palantir, Netscape, Symantec, Slack, and Borland. Many of the stories first appeared in primitive form in Lopp's perennially popular blog, Rands in Repose. The Third Edition of Managing Humans contains a whole new season of episodes from the
... Read more

Also available as: eBook
Four Seconds

All the Time You Need to Replace Counter-Productive Habits with Ones That Really Work

by Peter Bregman ...

Peter Bregman, author of the Wall Street Journal bestseller 18 Minutes, offers actionable strategies to replace energy-wasting, counter-productive habits that commonly derail us with truly effective ones.The things we want most—peace of mind, fulfilling relationships, to do well at work—are surprisingly straightforward to realize. But too often our best efforts to attain them are built on ... Read more

$9.99 USD

Peter Bregman, author of the Wall Street Journal bestseller 18 Minutes, offers actionable strategies to replace energy-wasting, counter-productive habits that commonly derail us with truly effective ones.The things we want most—peace of mind, fulfilling relationships, to do well at work—are surprisingly straightforward to realize. But too often our best efforts to attain them are built on
... Read more
Getting to Yes with Yourself

(and Other Worthy Opponents)

by William Ury ...

William Ury, coauthor of the international bestseller Getting to Yes, returns with another groundbreaking book, this time asking: how can we expect to get to yes with others if we haven’t first gotten to yes with ourselves?Renowned negotiation expert William Ury has taught tens of thousands of people from all walks of life—managers, lawyers, factory workers, coal miners, schoolteachers, diplomats, ... Read more

Was $10.99 USD Now $4.99 USD

Also available as: Audiobook

William Ury, coauthor of the international bestseller Getting to Yes, returns with another groundbreaking book, this time asking: how can we expect to get to yes with others if we haven’t first gotten to yes with ourselves?Renowned negotiation expert William Ury has taught tens of thousands of people from all walks of life—managers, lawyers, factory workers, coal miners, schoolteachers, diplomats,
... Read more

Also available as: Audiobook
Boundaries for Leaders

Results, Relationships, and Being Ridiculously in Charge

by Henry Cloud ...

In Boundaries for Leaders, clinical psychologist and bestselling author Dr. Henry Cloud leverages his expertise of human behavior, neuroscience, and business leadership to explain how the best leaders set boundaries within their organizations—with their teams and with themselves—to improve performance, foster a healthy organizational culture, and increase employee and customer satisfaction.In a ... Read more

$13.49 USD

Also available as: Audiobook

In Boundaries for Leaders, clinical psychologist and bestselling author Dr. Henry Cloud leverages his expertise of human behavior, neuroscience, and business leadership to explain how the best leaders set boundaries within their organizations—with their teams and with themselves—to improve performance, foster a healthy organizational culture, and increase employee and customer satisfaction.In a
... Read more

Also available as: Audiobook
Stop Sabotaging Your Career

8 Proven Strategies to Succeed--in Spite of Yourself

by Lois P. Frankel, PhD ...

From the New York Times bestselling author of Nice Girls Don't Get the Corner Office, a surprising and universal guide to avoiding career pitfalls.From entry-level employees to senior executives, no one is exempt from career derailment. According to internationally recognized business coach Dr. Lois Frankel, the most common sources of unexpected changes in career momentum are not your shortcomings ... Read more

$9.99 USD

From the New York Times bestselling author of Nice Girls Don't Get the Corner Office, a surprising and universal guide to avoiding career pitfalls.From entry-level employees to senior executives, no one is exempt from career derailment. According to internationally recognized business coach Dr. Lois Frankel, the most common sources of unexpected changes in career momentum are not your shortcomings
... Read more

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Crisis Communications

Smart Cities: Big Data, Civic Hackers, and the Quest for a New Utopia

Ghost Road

After the Broken Spears

After the Broken Spears

Information Technology and the World of Work

Ghost Road

People who read these also enjoyed

Managing Humans

Four Seconds

Getting to Yes with Yourself

Boundaries for Leaders

Stop Sabotaging Your Career

eReaders

Apps

Accessories

Shopping Cart

You're getting the VIP treatment!

Your Shopping Cart is empty

Available:

1 audiobook monthly

+ FREE 30-day trial

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“anthony townsend”

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