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Showing 1 - 12 of 12 results for “andres andreu”
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  • The CISO Playbook

    by Andres Andreu ...
    Series series Security, Audit and Leadership Series
    A CISO is the ultimate guardian of an organization's digital assets. As a cybersecurity leader ,a CISO must possess a unique balance of executive leadership, technical knowledge, strategic vision, and effective communication skills. The ever-evolving cyberthreat landscape demands a resilient, proactive approach coupled with a keen ability to anticipate attack angles and implement protective ... Read more

    $63.99 USD

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  • SAFe 5.0 Distilled

    Achieving Business Agility with the Scaled Agile Framework

    by Richard Knaster, Dean Leffingwell ...
    SAFe® 5.0: The World's Leading Framework for Business Agility"Those who master large-scale software delivery will define the economic landscape of the twenty-first century. SAFe 5.0 is a monumental release that I am convinced will be key in helping countless enterprise organizations succeed in their shift from project to product."–Dr. Mik Kersten, CEO of Tasktop and author of the book Project to ... Read more

    $34.19 USD

  • Improving Performance

    How to Manage the White Space on the Organization Chart

    by Geary A. Rummler, Alan P. Brache ...
    Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to ... Read more

    $67.00 USD

  • Master Data Management in Practice

    Achieving True Customer MDM

    by Dalton Cervo, Mark Allen ...
    Series Book 559 - Wiley Corporate F&A
    In this book, authors Dalton Cervo and Mark Allen show you how to implement Master Data Management (MDM) within your business model to create a more quality controlled approach. Focusing on techniques that can improve data quality management, lower data maintenance costs, reduce corporate and compliance risks, and drive increased efficiency in customer data management practices, the book will ... Read more

    $45.00 USD

  • What Is BPM?

    by Marvin Wurtzel ...
    PRACTICAL COVERAGE OF BUSINESS PROCESS MANAGEMENT FUNDAMENTALSThis concise, easy-to-understand guide provides a straightforward introduction to the tools and techniques required to implement business process management (BPM), and how it can benefit any organization. Written by an instructor at the BPM Institute, What Is BPM? explains the management strategies, integrated methodologies, and ... Read more

    $11.09 USD

  • Pocket CIO – The Guide to Successful IT Asset Management

    Get to grips with the fundamentals of IT Asset Management, Software Asset Management, and Software License Compliance Audits with this guide

    by Phara McLachlan ...
    Create and manage a clear working IT asset management strategy with this unique guideKey FeaturesA detailed IT Asset Management (ITAM) guidebook with real-world templates that can be converted into working ITAM documentsIncludes in-depth discussion on how risk management has changed and the possible solutions needed to address the new normalA step-by-step ITAM manual for newbies as well as ... Read more

    $34.19 USD or Free with Kobo Plus

  • VeriSM TM - A service management approach for the digital age

    by Claire Agutter ...
    &quote;VeriSM is a framework that describes a service management approach from the organizational level, looking at the end to end view rather than focusing on a single department. Based around the VeriSM model, it shows organizations how they can adopt a range of management practices in a flexible way to deliver the right product or service at the right time to their consumers. VeriSM allows for ... Read more

    $67.99 USD

  • IT4IT™ for Managing the Business of IT – A Management Guide

    by Rob al. ...
    The IT4IT Management Guide provides guidance on how the IT4IT Reference Architecture can be used within an IT organization to manage the business of IT. It is designed to provide a guide to business managers, CIOs, IT executives, IT professionals, and all individuals involved or interested in how to transition an IT organization to become a Lean and Agile IT service provider. This book includes ... Read more

    $27.99 USD

  • Ultimate ITIL® 4 Foundation Certification Guide: Master the Best Practices for IT Service Management (ITSM) and get Certified in the ITIL® 4 Foundation Framework

    by Sankarsan Biswas ...
    Turbo Charge Your IT career with ITSM KnowledgeKey Features● In-depth exploration of ITIL4, from foundational concepts to advanced practices, ensuring a holistic understanding of IT Service Management (ITSM).● Actionable advice and strategies for implementing ITIL4, including a roadmap for certification and real-world solutions for organizational challenges.● Emphasis on leveraging ITIL4 for ... Read more

    $29.99 USD

  • The Real-Time Contact Center

    Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation

    by Donna FLUSS ...
    Companies looking for a competitive edge must convert their reactive, cost-laden contact programs into proactive, revenue-generating, "real-time" contact centres. Real-time is a big "buzzword" in the customer service field right now, and this book offers real, practical strategies for turning the call centre into a real-time operation that generates profits. These centres provide an outstanding ... Read more

    $9.49 USD or Free with Kobo Plus

  • The IT4IT™ Reference Architecture, Version 2.1 – A Pocket Guide

    iT4IT Version 2.1

    by Andrew Josey ...
    Series series The open group series
    This Pocket Guide provides a concise introduction to the IT4IT™ Reference Architecture, Version 2.1, an Open Group Standard. The IT4IT standard provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT, enabling insight for continuous improvement. This Pocket Guide is based on the IT4IT Reference Architecture Version 2.1. What's ... Read more

    $24.99 USD

  • Information Security Governance Simplified

    From the Boardroom to the Keyboard

    by Todd Fitzgerald ...
    Security practitioners must be able to build a cost-effective security program while at the same time meet the requirements of government regulations. This book lays out these regulations in simple terms and explains how to use the control frameworks to build an effective information security program and governance structure. It discusses how organizations can best ensure that the information is ... Read more

    Free