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UnSelling

The New Customer Experience

by Scott Stratten, Alison Kramer ...

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop.Unselling is ... Read more

$15.00 USD

Also available as: Audiobook

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop.Unselling is
... Read more

Also available as: Audiobook
QR Codes Kill Kittens

How to Alienate Customers, Dishearten Employees, and Drive Your Business into the Ground

by Scott Stratten, Alison Kramer ...

Easy to digest tips and tools on how not to run a businessExperts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts. But how can you filter out all of the bad advice, misinformation, and misuse of business tools that is out there? None of us needs another list of what we should be doing. QR Codes ... Read more

$11.00 USD

Easy to digest tips and tools on how not to run a businessExperts are constantly telling us what we need to be doing to improve our businesses. Hundreds of books in the market are filled with advice from these experts. But how can you filter out all of the bad advice, misinformation, and misuse of business tools that is out there? None of us needs another list of what we should be doing. QR Codes
... Read more
Audiobook

UnSelling

The New Customer Experience

by Alison Kramer, Scott Stratten ...

Narrated by Alison Kramer, Scott Stratten ...

Unabridged

6 hours 31 min

UnSelling will look at the ever-changing relationship between businesses and customers, employers and employees, brands and the market. A fierce consumer advocate, Scott Stratten brings his voice, experience, and understanding of the current media landscape to the conversation. How can we change the way we sell, and shape the way we are sold to, for the better? Key concepts will include: Taking ... Read more

$19.99 USD

Also available as: eBook

UnSelling will look at the ever-changing relationship between businesses and customers, employers and employees, brands and the market. A fierce consumer advocate, Scott Stratten brings his voice, experience, and understanding of the current media landscape to the conversation. How can we change the way we sell, and shape the way we are sold to, for the better? Key concepts will include: Taking
... Read more

Also available as: eBook

UnBranding

100 Branding Lessons for the Age of Disruption

by Scott Stratten, Alison Stratten ...

UnBranding breaks through the noise of disruption.We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships – from how we hire and manage, to how we communicate with our current and would-be customers. Innovation continues to create opportunities for emerging products and services we never thought possible ... Read more

$15.00 USD

UnBranding breaks through the noise of disruption.We live in a transformative time. The digital age has given us unlimited access to information and affected all our traditional business relationships – from how we hire and manage, to how we communicate with our current and would-be customers. Innovation continues to create opportunities for emerging products and services we never thought possible
... Read more
UnMarketing

Everything Has Changed and Nothing is Different

by Scott Stratten, Alison Stratten ...

UnMarket to build trust and make lifelong customers!In 2009, Scott Stratten and Alison Stratten wrote the bestselling UnMarketing: StopMarketing, Start Engagingand began a journey that would take them around the world sharing their message of engagement with corporations, entrepreneurs, and students.They are now back with this second edition, because Everything has Changed and Nothing is Different ... Read more

$15.00 USD

UnMarket to build trust and make lifelong customers!In 2009, Scott Stratten and Alison Stratten wrote the bestselling UnMarketing: StopMarketing, Start Engagingand began a journey that would take them around the world sharing their message of engagement with corporations, entrepreneurs, and students.They are now back with this second edition, because Everything has Changed and Nothing is Different
... Read more
Audiobook

The $100 Startup

Reinvent the Way You Make a Living, Do What You Love, and Create a New Future

by Chris Guillebeau ...

Narrated by Chris Guillebeau, Thomas Vincent Kelly ...

Unabridged

8 hours 14 min

Lead a life of adventure, meaning and purpose—and earn a good living.“Thoughtful, funny, and compulsively readable, this guide shows how ordinary people can build solid livings, with independence and purpose, on their own terms.”—Gretchen Rubin, author of the #1 New York Times bestseller The Happiness ProjectStill in his early thirties, Chris Guillebeau completed a tour of every country on earth ... Read more

Was $17.99 USD Now $6.99 USD

Also available as: eBook

Lead a life of adventure, meaning and purpose—and earn a good living.“Thoughtful, funny, and compulsively readable, this guide shows how ordinary people can build solid livings, with independence and purpose, on their own terms.”—Gretchen Rubin, author of the #1 New York Times bestseller The Happiness ProjectStill in his early thirties, Chris Guillebeau completed a tour of every country on earth
... Read more

Also available as: eBook
Audiobook

Crazy Town

The Rob Ford Story

by Robyn Doolittle ...

Narrated by Erin Bennett ...

Unabridged

10 hours 54 min

His drug- and alcohol-fueled antics made world headlines and engulfed a city in unprecedented controversy. Toronto mayor Rob Ford’s personal and political troubles have occupied center stage in North America’s fourth-largest city since news broke that drug dealers were selling a videotape of Ford appearing to smoke crack cocaine.Reporter Robyn Doolittle was one of three journalists to view the ... Read more

$19.95 USD or Free with Kobo Plus

Also available as: eBook

His drug- and alcohol-fueled antics made world headlines and engulfed a city in unprecedented controversy. Toronto mayor Rob Ford’s personal and political troubles have occupied center stage in North America’s fourth-largest city since news broke that drug dealers were selling a videotape of Ford appearing to smoke crack cocaine.Reporter Robyn Doolittle was one of three journalists to view the
... Read more

Also available as: eBook
Audiobook

Elon Musk

Tesla, SpaceX, and the Quest for a Fantastic Future

by Ashlee Vance ...

Narrated by Fred Sanders ...

Unabridged

13 hours 23 min

A New York Times BestsellerIn the spirit of Steve Jobs and Moneyball, Elon Musk is both an illuminating and authorized look at the extraordinary life of one of Silicon Valley’s most exciting, unpredictable, and ambitious entrepreneurs—a real-life Tony Stark—and a fascinating exploration of the renewal of American invention and its new “makers.”Elon Musk spotlights the technology and vision of Elon ... Read more

$32.99 USD

Also available as: eBook

A New York Times BestsellerIn the spirit of Steve Jobs and Moneyball, Elon Musk is both an illuminating and authorized look at the extraordinary life of one of Silicon Valley’s most exciting, unpredictable, and ambitious entrepreneurs—a real-life Tony Stark—and a fascinating exploration of the renewal of American invention and its new “makers.”Elon Musk spotlights the technology and vision of Elon
... Read more

Also available as: eBook
Audiobook

Awaken the Giant Within

by Tony Robbins ...

Narrated by Tony Robbins ...

Abridged

1 hour 31 min

Wake up and take control of your life! From the bestselling author of Inner Strength, Unlimited Power, and MONEY Master the Game, Anthony Robbins, the nation's leader in the science of peak performance, shows you his most effective strategies and techniques for mastering your emotions, your body, your relationships, your finances, and your life.The acknowledged expert in the psychology of change, ... Read more

$10.99 USD

Also available as: eBook

Wake up and take control of your life! From the bestselling author of Inner Strength, Unlimited Power, and MONEY Master the Game, Anthony Robbins, the nation's leader in the science of peak performance, shows you his most effective strategies and techniques for mastering your emotions, your body, your relationships, your finances, and your life.The acknowledged expert in the psychology of change,
... Read more

Also available as: eBook
Audiobook

The Life-Changing Magic of Not Giving a F*ck

How to Stop Spending Time You Don't Have with People You Don't Like Doing Things You Don't Want to Do

by Sarah Knight ...

Narrated by Sarah Knight ...

Series series A No F*cks Given Guide
Unabridged

3 hours 54 min

The "genius" national bestseller on the art of caring less and getting more -- from the author of Calm the F*ck Down and F*ck No (Cosmopolitan).Are you stressed out, overbooked, and underwhelmed by life? Fed up with pleasing everyone else before you please yourself? It's time to stop giving a f*ck.This brilliant, hilarious, and practical parody of Marie Kondo's bestseller The Life-Changing Magic ... Read more

$18.99 USD

Also available as: eBook

The "genius" national bestseller on the art of caring less and getting more -- from the author of Calm the F*ck Down and F*ck No (Cosmopolitan).Are you stressed out, overbooked, and underwhelmed by life? Fed up with pleasing everyone else before you please yourself? It's time to stop giving a f*ck.This brilliant, hilarious, and practical parody of Marie Kondo's bestseller The Life-Changing Magic
... Read more

Also available as: eBook
Audiobook

Never Split the Difference

Negotiating As If Your Life Depended On It

by Chris Voss, Tahl Raz ...

Narrated by Michael Kramer ...

Unabridged

8 hours 7 min

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator, ... Read more

$25.99 USD

Also available as: eBook

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home.Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a business executive, a salesperson, a parent , a community leader, or a spouse. As a former FBI hostage negotiator,
... Read more

Also available as: eBook
Audiobook

Killing Floor

by Lee Child ...

Narrated by Dick Hill ...

Series Audiobook 1 - Jack Reacher
Unabridged

17 hours 47 min

THE FIRST NOVEL IN LEE CHILD'S #1 NEW YORK TIMES BESTSELLING JACK REACHER SERIES—NOW AN ORIGINAL SERIES ON PRIME VIDEO!“From its jolting opening scene to its fiery final confrontation, Killing Floor is irresistible.”—PeopleEx-military policeman Jack Reacher is a drifter. He’s just passing through Margrave, Georgia, and in less than an hour, he’s arrested for murder. Not much of a welcome. All ... Read more

$25.99 USD

Also available as: eBook

THE FIRST NOVEL IN LEE CHILD'S #1 NEW YORK TIMES BESTSELLING JACK REACHER SERIES—NOW AN ORIGINAL SERIES ON PRIME VIDEO!“From its jolting opening scene to its fiery final confrontation, Killing Floor is irresistible.”—PeopleEx-military policeman Jack Reacher is a drifter. He’s just passing through Margrave, Georgia, and in less than an hour, he’s arrested for murder. Not much of a welcome. All
... Read more

Also available as: eBook

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UnSelling

QR Codes Kill Kittens

UnSelling

People who read these also enjoyed

UnBranding

UnMarketing

The $100 Startup

Crazy Town

Elon Musk

Awaken the Giant Within

The Life-Changing Magic of Not Giving a F*ck

Never Split the Difference

Killing Floor

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