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“alan hobbs”

Showing 1 - 12 of 12 results for “alan hobbs”
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  • Managing Maintenance Error

    A Practical Guide

    by James Reason, Alan Hobbs ...
    Situations and systems are easier to change than the human condition - particularly when people are well-trained and well-motivated, as they usually are in maintenance organisations. This is a down-to-earth practitioner’s guide to managing maintenance error, written in Dr. Reason’s highly readable style. It deals with human risks generally and the special human performance problems arising in ... Read more

    $70.99 USD

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  • The Field Guide to Understanding 'Human Error'

    by Sidney Dekker ...
    When faced with a ’human error’ problem, you may be tempted to ask 'Why didn’t these people watch out better?' Or, 'How can I get my people more engaged in safety?' You might think you can solve your safety problems by telling your people to be more careful, by reprimanding the miscreants, by issuing a new rule or procedure and demanding compliance. These are all expressions of 'The Bad Apple ... Read more

    $59.99 USD

  • Managing the Risks of Organizational Accidents

    by James Reason ...
    Major accidents are rare events due to the many barriers, safeguards and defences developed by modern technologies. But they continue to happen with saddening regularity and their human and financial consequences are all too often unacceptably catastrophic. One of the greatest challenges we face is to develop more effective ways of both understanding and limiting their occurrence. This lucid book ... Read more

    Was $72.99 USD Now $61.99 USD

  • Beyond the Checklist

    What Else Health Care Can Learn from Aviation Teamwork and Safety

    by Suzanne Gordon, Patrick Mendenhall, Bonnie Blair O'Connor ...
    Series series The Culture and Politics of Health Care Work
    The U.S. healthcare system is now spending many millions of dollars to improve "patient safety" and "inter-professional practice." Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist ... Read more

    $8.99 USD

  • Safety-II in Practice

    Developing the Resilience Potentials

    by Erik Hollnagel ...
    Safety-I is defined as the freedom from unacceptable harm. The purpose of traditional safety management is therefore to find ways to ensure this ‘freedom’. But as socio-technical systems steadily have become larger and less tractable, this has become harder to do. Resilience engineering pointed out from the very beginning that resilient performance - an organisation’s ability to function as ... Read more

    $58.99 USD

  • The Learning Challenge

    Dealing with Technology, Innovation and Change in Learning and Development

    by Nigel Paine ...
    The landscape of workplace learning is transforming. Organizations today understand that formal training is not always the best solution in the fast changing world of innovation and new technology. The rise of social and informal learning, gamification of training, dealing with big data and working with extended enterprise are just some challenges L&D professionals face in their work today.The ... Read more

    $43.19 USD

  • Systems Leadership

    Creating Positive Organisations

    by Ian Macdonald, Catherine Burke, Karl Stewart ...
    The new edition of this influential and bestselling book is concerned with how people come together to achieve a productive purpose. Survival and success in business and social terms have always depended upon our ability to form and sustain social organisations. People have a deep need to be creative and to belong. By creating positive organisations we can fulfil these needs and build a worthwhile ... Read more

    Was $49.99 USD Now $42.99 USD

  • Organizational Accidents Revisited

    by James Reason ...
    Managing the Risks of Organizational Accidents introduced the notion of an ’organizational accident’. These are rare but often calamitous events that occur in complex technological systems operating in hazardous circumstances. They stand in sharp contrast to ’individual accidents’ whose damaging consequences are limited to relatively few people or assets. Although they share some common causal ... Read more

    $70.99 USD

  • The Coupling of Safety and Security

    Exploring Interrelations in Theory and Practice

    Edited by Corinne Bieder, Kenneth Pettersen Gould ...
    Series series SpringerBriefs in Applied Sciences and Technology
    This open access book explores the synergies and tensions between safety and security management from a variety of perspectives and by combining input from numerous disciplines. It defines the concepts of safety and security, and discusses the methodological, organizational and institutional implications that accompany approaching them as separate entities and combining them, respectively.The book ... Read more

    Free

  • Services Marketing Management

    by Peter Mudie, Angela Pirrie ...
    Services Marketing Management builds on the success of the previous editions, formally entitled 'The Management and Marketing of Services', to provide an easily digestible approach to the service industry with a specific focus on the management and marketing elements.This new edition has been thoroughly revamped to include pedagogical features such as exercises and mini cases throughout the text ... Read more

    $77.99 USD

  • Behind Human Error

    by Sidney Dekker, Richard Cook, Leila Johannesen, Nadine Sarter, David Woods ...
    Human error is cited over and over as a cause of incidents and accidents. The result is a widespread perception of a 'human error problem', and solutions are thought to lie in changing the people or their role in the system. For example, we should reduce the human role with more automation, or regiment human behavior by stricter monitoring, rules or procedures. But in practice, things have proved ... Read more

    $70.99 USD

  • Being Human in Safety-Critical Organisations

    by Dik Gregory, Paul Shanahan ...
    If human error only starts to explain how accidents happen in complex, adaptive systems, what does the rest of the explanation look like? And what can be done as a result? If complex systems are fundamentally different from merely complicated ones, what does this mean for us – the people who have to live and work in them?Through a re-analysis of real events, this book integrates recent thinking ... Read more

    $34.19 USD or Free with Kobo Plus